Joseph Brown Email & Phone Number

Spring, Tx, Us

Houston, Texas Area

Assist engineers with loading Aries cases YE evaluation on reserves. Load and update all inputs in Aries. Run Queries to pull both input and output data for checking economics cases. Consolidate economic cashflows, create one-line summaries and reports from Aries, and update tables in Aries database. Run Sensitivities to prepare reserves reconciliation for quarterly and YE Reserves process. Coordinate with the IT group to ensure data is loaded properly into Aries and PEEP. Work with Land to validate field assignments for wells. Collaborating with outside vendors to transmit data updates and provide additional information as needed. Assist engineers in forecasting for Budget and Pulse. Quarterly Reserve Changes - Updating Aries as wells are drilled and tracking the changes for the Quarterly reserve Booking-Sheet. Putting these changes into the reserve Booking-Sheet. Provide data requests as needed for reservoir engineers, operations, RM corporate group and Houston corporate. Create maps using Petra, EUR Maps, cum oil and gas production maps, etc. Provide reservoir engineering support for acquisition, divestiture and exploration opportunities. Create Aries cases for areas of evaluation and run cash flows. Assist with special projects and research

Houston, Texas Area

Provide telephone or electronic support for the Landmark ARIES software to customers and consulting staff in resolving technical problems. Co-ordinate problem solving efforts between customers, consulting, sales, and other support staff to customer satisfaction. Investigate and analyze product problems found in testing or after deployment. Recommend and implement proposed solutions to resolve reported problems. Write and evaluate solutions and procedures for issues to satisfy customer.•Took and resolved 43% of total Aries cases for a five/six person team as of March 2015 for the previous twelve months•Written and/or improved hundreds of solutions or frequently asked questions documents•Written and investigated over a hundred Enhancements and Defects for the ARIES program•96%% Customer satisfaction rating as of March 2015 for the previous twelve months•86% Satisfaction of response time as of March 2015 for the previous twelve months•86% Satisfaction of resolution time as of March 2015 for the previous twelve months•Started resolving issues three months after starting position with no previous knowledge of ARIES•Trained two new analysts with no previous knowledge in ARIES from the ground up to be outstanding contributing members of the team

Conroe, Texas Area

Ensure explicit and tacit knowledge and experiences are effectively captured and accessible through the company knowledge content repository. Systematically use, maintain, and develop appropriate tools to successfully complete the knowledge management department goals. Investigate and solve all helpdesk requests for specific or broad knowledge questions pertaining to computer software or drilling practices and equipment. Timely train sales, field, and engineering staff in relevant systems, processes, and goals of the knowledge management department.•Improved hundreds of sales aids, marketing material, run reports, etc entered into knowledge content repository•Improved more than fifty bit specification sheets by providing needed technical information to meet deadlines•Improved hundreds of drilling optimization and service quality reports for clients and knowledge content repository•Improved and created fifteen SharePoint pages used as references to improve knowledge of company’s products•Recognized repeatedly for solving software issues impeding sales, business, and services for the company•Planned and executed ten technical lunch seminars to increase awareness and knowledge of the company and its methods and technology for sales, field, engineering, financial, and plant staff

Corpus Christi, Texas Area

Provide support, information, and technical guidance for sales, engineering, and marketing. Evaluate drill bit performance and dull grades to recommend changes to bit and drilling parameters. Assist with detailed performance studies for optimization of drill bits and drilling parameters. Write service quality reports and lead investigation of causes and events. Provide and create information for knowledge content repository. Provide technical and computer training to field representatives and salesmen. •Planned and developed requests and processes for improved drill bits to increase and optimize performance•Developed and executed ten engineering test plans for new experimental drill bits that increased performance•Created twenty-four sales aids that raised awareness amongst customers and salesmen of successful bit runs•Repeatedly recognized for solving software issues impeding sales, business, and services in remote office location•Developed and executed ten or more drilling parameter guides to decrease vibrational issues during drilling•Led investigation of two lost pilot incidents with bi-center bits with key customer to save sales and customer relationship

Ulysses, Kansas Area And Houston, Texas Area

Provide support of new sucker rod pump control systems for Occidental Petroleum’s fields around Ulysses, Kansas.•Developed and executed plan to gather well information needed to maximize performance of pump control systems•Executed plan to gather needed information from well sites and well log files with no errors or omissions•Worked with salesman to improve customer relationship by gathering all data with no errors in a safe manner