Jon-Paul Ciambra Email & Phone Number

Charleston, Sc, Us

Charleston, South Carolina, United States

RLDatix provides comprehensive patient safety software that helps drive lasting change and performance improvement at healthcare organizations globally.As the Director of Product Operations, I am responsible for supporting and enabling the global product management organization with the realization of it's vision. This is made possible by working with a team of executives, analysts, designers and managers that bring together operational systems, launch management, user experience, research, and continuous improvement metrics.

Charleston, South Carolina Metropolitan Area

As the Director of Product Management I was accountable for the global commercial success of all products and related services within my portfolio of Compliance solutions. I set the long-term vision and strategy for the portfolio while leading and communicating it to cross-functional teams and external stakeholders so that we achieve commercial and customer success for the business. I strived to provide consistent guidance to my team of Product Managers, while ensuring their portfolio is as performant as possible within the context of the entirety of the RLDatix solution set.

Mount Pleasant, South Carolina

Responsible for setting the product strategy, direction, and delivery execution for the Compliance pillar of the Converge GRC platform. I listen to the various needs of the business, cast a vision, then plan and execute the strategic and tactical work that brings it all to life.

Charleston, South Carolina Area

Responsible for the design and development of enterprise Business Intelligence assets to support existing and developing products.

Charleston, South Carolina Area

Responsible for creating and maintaining the workflow and reporting functionality on the Converge platform. I worked closely with the Engineering and Services teams to identify and implement the technology, establish the Technical Account Management department and create the operational systems that ensure timely customer implementations and iterations.

Charleston, South Carolina Area

As the fifth employee at Verge, I was responsible for implementing and supporting customers in addition to establishing and maintaining the foundational operational systems.

Charleston, South Carolina Area

Charleston, South Carolina Area

South Carolina Coastal Region

San Francisco Bay Area