John-Paul E. Email & Phone Number

Stockport, England, United Kingdom

Sheffield, England, United Kingdom

Greater Manchester, England, United Kingdom

Stockport, England, United Kingdom

I was promoted, temporarily to KM after the previous KM moved to another brand. Although my time in the role was short, the wealth of knowledge and experience I gained has not only provided me with the tools and platform to be at an advantage when applying for my next role in regards to the other FOH management who, some have limited to no knowledge of the BOH processes and procedures and will, in future roles, if the knowledge hasn't been acquired, find themselves reliant on other team members.

Stockport, England, United Kingdom

Stockport, England, United Kingdom

Stockport, England, United Kingdom

I studied for an NVQ in Food Production level 2 through https://www.lifetimetraining.co.uk/ whilst working in a fast paced kitchen environment, adhering to all guidelines and legalisation in regards to food safety and preparation. Cook and serve a variety of dishes within a specific timescale whilst ensuring quality and specification adhere to company guidelines. Manage and maintain prior preparation of all products when it's safe to do so. Ensuring production and service is "World Class". Ensure health and safety policies and procedures are maintained at all times. Ensure all aspects of cleaning and sanitisation procedures are carried out throughout and at the end of each day.

Greater Manchester, England, United Kingdom

During my time with parcelwise I was employed as a Van Driver but unfortunately after just 4 months I had an accident whilst working and fractured my ankle and therefore could not fulfill my role

Greater Manchester, England, United Kingdom

To Sell & Advise On Mattressman Products Whilst Supporting The Daily Running Of My Mattressman Retail Store

Manchester, United Kingdom

I Have a responsibility for managing the operational activities in store that support the customer experience and store standards. Lead a sales focused environment and deliver on KPI’s. Coach and mentor our associates to be able to provide exceptional service and maximize sales. Deliver rally meetings and communication to the store team. Lead by example and hold others accountable for customer service excellence. Follow store opening and closing procedures as a key holderAct as the “Manager on duty” in the absence of the Store Manager to lead and manage the team.

Manchester, United Kingdom

As a Shop Supervisor I played a key role in the day to day running of the shop; I worked closely with both the Shop Manager and my team to ensure a fantastic shopping experience for our customers.As well as some of the more practical tasks such as food prep and keeping the shop clean; I also needed to keep my team engaged and motivated to deliver fast and friendly service.Our shops were non-stop busy places so I had to stay focussed on delivering excellent standards and great products all whilst keeping my eye on our targets.I was responsible for running shifts throughout the week, cashing up and keeping an eye on every detail so my experience of supervising a team in a customer service environment was essential.Most importantly My enthusiasm, hard work and leadership skills inspired my team to deliver great results.I had to be able to:- Deliver great service experiences for out customers. - Support a high performing team. - Together with My Shop Manager achieve consistently high standards. - Assist My Shop Manager to drive sales in our shop. - Contribute to the profit of my shop.

Manchester, United Kingdom

As Store Manager, I was expected to:Drive sales through my team. - Manage the day to day operation of the store whilst ensuring costs were contained within targets.- Maximize store profitability by promoting sales within the store.-Ensure that a high level of customer service was delivered at all times.- Manage, coach and motivate the team to deliver all targets by consistently displaying my enthusiasm to lead by example.My commercial awareness & excellent leadership credentials along with My ability to drive sales through my team & Good training and development capabilities gave me the knowledge and tools to succeed.

Ashton-Under-Lyne, England, United Kingdom

Have responsibility for managing the operational activities in store that support the customer experience and store standards. Lead a sales focused environment and deliver on KPI’s. Coach and mentor our associates to be able to provide exceptional service and maximize sales. Deliver rally meetings and communication to the store team. Lead by example and hold others accountable for customer service excellence. Follow store opening and closing procedures as a key holder. Act as the “Manager on duty” in the absence of the Store Manager to lead and manage the team.