Julie Pedersen Email & Phone Number

Burnett County, Wisconsin, United States

-Determines eligibility and provides ongoing case management for Eau Claire County/Great Rivers Income Maintenance Consortium in a timely and accurate manner for the following public assistance programs: Medical Assistance, BadgerCare Plus, Food Share/SNAP and Caretaker Supplement (CTS.)-Conducts intensive investigative interviews to obtain and evaluate financial and non-financial information in-order-to determine eligibility for assistance-Researches, interprets, and applies federal, state, and local policies governing eligibility, legal rights, and responsibilities of applicants-Determines correct public assistance benefits through direct client contact via telephone interview in compliance with required state and federal time frames-Answers phones in a Call Center setting; provides case management duties; answers questions, provides case status updates, processes changes; troubleshoots problems, responds to emergency needs; re-determines eligibility and processes verifications-Records, maintains, reviews, and regularly corrects benefit levels and other documentation regarding applicants, using CARES and CARES Worker Web systems

The Lodge Of Taylor'S Falls

-Directed the operations and responsible to implement, maintain and coordinate operations including but not limited to projects, financial matters within core areas. Core areas include human resources, accounting, regulations, maintenance and dietary. -Responsible for the coordinating an supporting an atmosphere for residents, staff, visitors, and families. -Prepared annual budget; provided financial management of building-Processed payments from multiple sources; managed accounts payable and receivable-Responsible for maintaining compliance with Fair Housing, and all federal, state, and local regulations/policies.-Managed overall office budget and human resources

-Perform general customer service duties including but no limited to gathering client demographic, financial information and necessary processing paperwork. -Assigns incoming applications-via the phone, internet or in person- to the appropriate team so it can be processed. -Answer questions on how customer can apply for benefits. -Assist Economic Support team in any way they need.

Balsam Lake, Wi

-Provide customer service to any client inquiring about the services provided by the department. -Maintain knowledge of the agency programs. -Attended meetings to for recording and disbursing notes. Full fill agency mission and purpose. -Maintain strict client confidentiality in all aspects of client communications.

St. Croix Falls, Wi

-Provided custom quotes to customers; tracked all incoming orders for customers-Computer usage included but not limited to producing word documents using Microsoft Word, using Excel spread sheets, and Microsoft Access -Variety of administrative duties

Stillwater, Mn

As a PSR for I am responsible for being the first contact a patient has with St Croix Orthopaedic when they call in. I help the patient make any appointments they need and then direct them to where they need to go to get any other questions answered. I also help with the scheduling of the PSR team and I am apart of a group that helps promotes training and being the best you can be on the

With in my position at Valley View Vision I provided scheduling, registering, and pre-testing to patients. Also I aided the physician with sales and distribution of contact lenses, verifying insurances, and fielded questions from the patients.

Roseville, Mn

-Managed a stored that sold an estimated $900,000 each year and employed up to fifteen employees. -Drove financial sales goals - Recruiting and developing top team members-Performed H.R. duties that included payroll, new hire paperwork and all other legal employment documents-Implemented visual requirements

As an assistant manager I was responsible for supporting the leadership of the Store Manager and actively managing the sales floor. I assisted with the execution of all operating, visual and human resource processes and disciplines.

Co-managed the front end which included the registers, service desk, Food Avenue, and cash room. I helped with customer and employee issues. As a guest service team lead I also trained new hires, wrote reviews for current emplyees, discplined team members and made sure that the front end ran as smooth as it could.