Jacquelyn Rios Email & Phone Number

United States

Bishop, Texas, United States

As a Universal Banker I help create customer loyalty by engaging with a professional and welcoming deminer. I am aware of the operations, not only platform setting but as well in the teller area. I educate customers on various options as managing their finances by leveraging technology, tools and resources that PNC offers. I have up to date product knowledge to help solve customer problems effectively and to drive customer loyalty. I am to keep my customers needs first and help them self-discover financially. I also function as a teller about 30% of the time in my job roll. As a teller I have to be very versed on teller operations. I would also find opportunity to speak to customers regarding financial possibilities that could help save, make, or protect their money.

United States

As Branch Manager I was assigned and directed all work performed in the branch, while ensuring customer satisfaction and proper branch operation. I was genuinely excited to help not only customers but my team as well. I had a hands-on approach to my managing style, and I promoted positive training and assistance to all employees in my branch. As manager I was comfortable with the field working processes and policies. I also trained and taught accordingly on best practices and efficient field working techniques to my team member(s). I also had to have an understanding that some people might have difficulty with on time payments. I needed to be able to work with customers and help them feel comfortable financially and positively impact the customer’s day when making a field collection. I succeed most at this job because I was patient, empathetic, and passionately communicative, confident and committed to seeing that my branch is successful. The target goals as managers at Atlas Credit was to have and maintain high customer service standards, respond or contact customers efficiently, have a strong sense of leadership, manage time appropriately, and become passionate about my team, my new and existing customers, and my job.

Kingsville Texas

Was responsible for running a single person office, which i did for 3 or the 5 years I was with the company. I started off as an Assistant Sales Manager and was promoted to the Sales Manager after 2 years with the company. I was to sale the Acceptance program to those who were credit challenged. Was to collect on current/past due accounts. Also, was to make marketing calls to past customers to have them return to program.

Kingsville, Texas

As Sales Manager I was responsible for running a single person office. I started off this career journey as an Assistant Sales Manager and was promoted to the Sales Manager after 2 years with the company. A key part to my job was to present the Acceptance program to those who were looking to buy home furniture but were unable to get approved with traditional financing due to being credit challenged. I was also to preform my own phone and home visits to collect on current/past due accounts. I was also asked to make marketing calls to current customer who might be seeking addition items and potential clients that I had spoken to in the past. My goals as manager were to always have a winning spirit, to act with a servants’ heart, and to treat others how we want to be treated. By following those three things that always gave me the opportunity to improve the life for our customers and my fellow coworkers.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

High School Diploma