Lead a team of 60 people to achieve the AHRC New York City mission of finding ways for people with intellectual and developmental disabilities to build full lives as defined by each person.Responsible for achieving all financial goals and expectations set by the agency for the Brooklyn unit.Collaborate with staff, families, and community partners to find gainful employment for an average of 100 people per year.Mentor and develop staff to empower them to contribute to… Show more Lead a team of 60 people to achieve the AHRC New York City mission of finding ways for people with intellectual and developmental disabilities to build full lives as defined by each person.Responsible for achieving all financial goals and expectations set by the agency for the Brooklyn unit.Collaborate with staff, families, and community partners to find gainful employment for an average of 100 people per year.Mentor and develop staff to empower them to contribute to their fullest potential.Interview and hire supervisory staff and train new hires on workplace procedures and protocols.Partner with various government entities and community partners (such as the Department of Education and ACCES-VR) to recruit people into our supported employment program.Ensure that all billing is properly submitted to the appropriate state and city agencies.Work closely with staff to help develop a creative curriculum to assist people in gaining the necessary skills to obtain and maintain employment.Provide guidance in the community to staff in regards to various coaching techniques and action plans to help all people in our program maintain their employment.Investigate allegations of abuse and neglect throughout AHRC New York City. Show less

Led a team of 40 people to achieve the AHRC New York City mission of finding ways for people with intellectual and developmental disabilities to build full lives as defined by each personResponsible for achieving all financial goals and expectations set by the agency for the Brooklyn unit Collaborated with staff, families and community partners to find gainful employment for an average of 100 people per yearMentored and developed staff people to empower them contribute… Show more Led a team of 40 people to achieve the AHRC New York City mission of finding ways for people with intellectual and developmental disabilities to build full lives as defined by each personResponsible for achieving all financial goals and expectations set by the agency for the Brooklyn unit Collaborated with staff, families and community partners to find gainful employment for an average of 100 people per yearMentored and developed staff people to empower them contribute to their fullest potential Interviewed and hired supervisory staff and trained new hires on workplace procedures and protocolsPartnered with various government entities and community partners (such as the Department of Education and ACCES-VR) to recruit people into our supported employment program Ensured that all billing was properly submitted to the appropriate state and city agenciesWorked closely with staff to help develop creative curriculum to assist people in gaining the necessary skills to obtain and maintain employmentProvided guidance in the community to staff people in regards to various coaching techniques and action plans to help all people in our program maintain their employmentInvestigated allegations of abuse and neglect throughout AHRC New York City Show less

Monitor the work performance and customer service standards at 35 contract locations throughout ManhattanPerform quality assurance inspections at all Manhattan contract locations and rate each location’s performance in key areas in order to make sure that all employees are performing to standard and to help improve the areas of weakness Collaborate with job retention support staff to develop and implement plans of action to address performance issues that were identified during… Show more Monitor the work performance and customer service standards at 35 contract locations throughout ManhattanPerform quality assurance inspections at all Manhattan contract locations and rate each location’s performance in key areas in order to make sure that all employees are performing to standard and to help improve the areas of weakness Collaborate with job retention support staff to develop and implement plans of action to address performance issues that were identified during inspections and follow up on the implementation of plansPartner with outside organizations (such as Department of Youth and Community Development and the Office for People with Developmental Disabilities) to train people with barriers to employment including out of school youths, people with a history of incarceration, and people with disabilities in various vocations (such as janitorial and food service) and place the program participants into rewarding employment opportunitiesListen to customer concerns regarding employees and work performance and design creative solutions to address those concerns Interview and hire supervisory staff and train new hires on workplace procedures and protocolsResponsible for conducting staff performance evaluations, developing plans of action for achieving staff growth, and administering appropriate disciplinary action when necessaryKeep track of the monthly payroll, supply orders, and budgets of all 35 Manhattan contract locations and identify areas where costs can be reduced without a loss of performanceCollaborate with co-workers to create and implement a training curriculum to help prepare people to enter the workforce Investigate allegations of abuse and neglect across various departments within AHRC New York City Show less

Prepare monthly progress/billing reports on services rendered; report to appropriate state agenciesProvide onsite and offsite intervention to individuals with developmental disabilities and economically disadvantaged youth to ensure employment benchmarksFoster and maintain strong, mutually rewarding relationships with employers, shareholders, and families Create and manage staff schedules, vacations, and assigned job retention supportsInterview and hire staff;… Show more Prepare monthly progress/billing reports on services rendered; report to appropriate state agenciesProvide onsite and offsite intervention to individuals with developmental disabilities and economically disadvantaged youth to ensure employment benchmarksFoster and maintain strong, mutually rewarding relationships with employers, shareholders, and families Create and manage staff schedules, vacations, and assigned job retention supportsInterview and hire staff; train new hires on required protocols and documentationResponsible for staff performance evaluations, including the creation of goals and developing plans of actions to help staff achieve those goalsAssess and refer individuals to services (including but not limited to: psychotherapy, substance abuse, housing, finance)Train staff on various safety procedures including evacuation procedures, the location of first aid supplies, and fire safety Show less

Create and adjust weekly schedules for 12 job coaches to ensure that all individuals in the program receive the necessary job coaching services to maintain employmentMaintain individual files in compliance with federal and state funding agency regulationsSubmit monthly progress/billing reports on individuals to the appropriate state funding agenciesCommunicate with individuals’ families, support teams and sponsorsPrepare out of work individuals in the program to… Show more Create and adjust weekly schedules for 12 job coaches to ensure that all individuals in the program receive the necessary job coaching services to maintain employmentMaintain individual files in compliance with federal and state funding agency regulationsSubmit monthly progress/billing reports on individuals to the appropriate state funding agenciesCommunicate with individuals’ families, support teams and sponsorsPrepare out of work individuals in the program to reenter the work force and refer out of work individuals to appropriate employment opportunities Provide on site and off site intervention to individuals to help them maintain employmentInterview and hire job coachesCommunicate and maintain positive relationships with employers and funding sources in order to help individuals in the program maintain employment Train job coaches on job coaching techniques and how to properly complete all required paperworkComplete job coach work performance evaluations with other members of the management staffReview prospective individuals for the AHRC services with other members of the management staffRefer individuals in the program to other services such as individual psychotherapy, substance abuse, housing, recreation, Medicaid Service Coordination, nutrition, and money managementAssist individuals apply for and maintain entitlement programs such as Social Security Disability, Supplemental Security Income, Medicaid, and Medicare Show less

Provided training, evaluation and counseling to individuals placed in supported work or transitional employmentMaintained individual files in compliance with federal and state funding agency regulationsCommunicated with individuals’ families, support teams and sponsorsParticipated in monthly evaluations of an average of 35 individuals as well as oversaw the evaluations of my coworkers before they were submitted for final approvalVisited individuals at job sites a… Show more Provided training, evaluation and counseling to individuals placed in supported work or transitional employmentMaintained individual files in compliance with federal and state funding agency regulationsCommunicated with individuals’ families, support teams and sponsorsParticipated in monthly evaluations of an average of 35 individuals as well as oversaw the evaluations of my coworkers before they were submitted for final approvalVisited individuals at job sites a minimum of twice a month and spoke with supervisors and co-workers to ensure continued employment Show less

Provided training, evaluation and counseling to individuals placed in supported work or transitional employmentMaintained individual files in compliance with federal and state funding agency regulationsCommunicated with individuals’ families, support teams and sponsorsParticipated in monthly evaluations of an average of 35 individualsVisited individuals at job sites a minimum of twice a month and spoke with supervisors and co-workers to ensure continued employment

Administer basketball fundamentals and drills to children, ages Pre-K to 8th gradeThrough instruction, ensure the mission of instilling sportsmanship and leadershipContracted to coach program at several elite private high schools

Processed various types of returns including trunk shows, consignment orders, and stock adjustmentsAssisted in the identification of different styles of jewelry as to expedite the returns processActed as a liaison between the returns department and other departments, including the quality control, sales, finance, receiving, repairs and control departments