I joined this company to lead and manage the sales and purchasing teams for this nationwide B2B organization. Additionally, I was brought in to help enhance the customer experience. Daily, I work to assess and coach sales professionals and train/develop newer team members. I work directly for the CEO and COO.

I was hired in this position to develop an executable national staffing model to optimize Buying Group opportunities and grow profitable long-term relationships. This consisted of 6 National Account Managers and 3 Service Consultants. I was accountable for managing a team and full P&L for $300M in sales. Achieved new retail sales of $100M by creating an omnichannel experience for customers, utilizing delivery and retail to better serve immediate needs as a competitive… Show more I was hired in this position to develop an executable national staffing model to optimize Buying Group opportunities and grow profitable long-term relationships. This consisted of 6 National Account Managers and 3 Service Consultants. I was accountable for managing a team and full P&L for $300M in sales. Achieved new retail sales of $100M by creating an omnichannel experience for customers, utilizing delivery and retail to better serve immediate needs as a competitive advantage. Designed Pricing, Sales and Marketing Strategy with Buying Groups, improving go-to-market strategies and enhancing end user experience. Implemented Salesforce.com and engaged team in more closely measuring pipelines and effectiveness of customer relationships. Grew sales and profitability from 2011 to 2019 by 30% per year. Developed sustainable pricing models and implemented effective marketing strategies that clearly articulated value proposition. Devised model to integrate field sales with inside sales organization to better serve needs of all GPOs. Created vetting process to better identify viable GPOs and workflow to consolidate smaller GPOs with larger GPOs, forming stronger alliances and providing greater benefit to constituents. Assumed accountability for developing national network of cooperatives focused on growth opportunity and strategic positioning, minimizing contract administration and associated costs.  Educated and mentored field selling organization to better understand and sell to complex GPO relationships and cooperatives. Show less

I was selected to build out the structure for our National account IT infrastructure, National Account Manager job descriptions, implementation procedures and customer service department. I worked directly with the Leaders of the company to ensure rapid deployment of the new department to maximize speed to revenue pipeline.  Wrote and established first policies and billing procedures for multi-system ordering environment while based out of Office Depot corporate headquarters for 6… Show more I was selected to build out the structure for our National account IT infrastructure, National Account Manager job descriptions, implementation procedures and customer service department. I worked directly with the Leaders of the company to ensure rapid deployment of the new department to maximize speed to revenue pipeline.  Wrote and established first policies and billing procedures for multi-system ordering environment while based out of Office Depot corporate headquarters for 6 months. Headed development of company-wide policy and strategy, collaborating with executive team to develop executable business model. Formed implementation procedures for all Global Accounts that generated stream-lined process and soft dollar savings.  Developed job descriptions for Global Account Managers, Service Consultants, and Administrators, rolling out training program for all procedures and processes. Launched Business Solutions Division strategy currently in place in Hawaii for national customers, generating greater coverage and consistency. Mentored personnel for critical leadership roles in sales management; 5 promoted into key leadership roles. Show less

I established Eastman as a market leader in the Bay area through strategic talent assessment, recruitment of top sales talent and disciplined pipeline approach. I managed and developed both the San Francisco and North Coast offices as well as hired and trained Sales Managers.  Increased sales 253% over 6-year recessionary period. Drove market recognition from an unknown to market leader, with major San Francisco based accounts such as Pacific Bell and PG&E. Expanded… Show more I established Eastman as a market leader in the Bay area through strategic talent assessment, recruitment of top sales talent and disciplined pipeline approach. I managed and developed both the San Francisco and North Coast offices as well as hired and trained Sales Managers.  Increased sales 253% over 6-year recessionary period. Drove market recognition from an unknown to market leader, with major San Francisco based accounts such as Pacific Bell and PG&E. Expanded San Francisco branch staff from 18 to 41 employees. Completed feasibility study for North Coast which became successful spin-off branch from the San Francisco territory. Show less