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Jillian Powers M.Ed., Ncc Email & Phone Number

Strategic Customer Success Manager at Digital Cloud Training
Location: Bluffton, South Carolina, United States 9 work roles 3 schools
1 work email found @beaufort.k12.nc.us LinkedIn matched
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Work email j****@beaufort.k12.nc.us
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Current company
Digital Cloud Training
Role
Strategic Customer Success Manager
Location
Bluffton, South Carolina, United States
Company size
64 employees

Who is Jillian Powers M.Ed., Ncc? Overview

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Quick answer

Jillian Powers M.Ed., Ncc is listed as Strategic Customer Success Manager at Digital Cloud Training, a company with 64 employees, based in Bluffton, South Carolina, United States. AeroLeads shows a work email signal at beaufort.k12.nc.us and a matched LinkedIn profile for Jillian Powers M.Ed., Ncc.

Jillian Powers M.Ed., Ncc previously worked as Customer Success Manager at Digital Cloud Training and Client Success Manager at Powerful Connections. Jillian Powers M.Ed., Ncc holds Master Of Education (M.Ed.), Counseling And Development, 4.0 from Winthrop University.

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Email format at Digital Cloud Training

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*@beaufort.k12.nc.us
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Profile bio

About Jillian Powers M.Ed., Ncc

Multifaceted client-centric professional, with over a decade of experience in education, training, and client relationship management. Skilled in creating customized solutions, providing strategic coaching, and fostering inclusive environments. Committed to driving enterprise client success through data-driven insights, support, and the development of strong, lasting partnerships. Passionate about maximizing customer value and ensuring high satisfaction and retention rates.CAREER HIGHLIGHTS-Introduced virtual services, across departments, while implementing internal workflow procedures; recommended and managed improvement efforts resulting in a 20% increase in individuals accessing support.-Spearheaded the transition to remote learning, ensuring uninterrupted access to resources with a 99% participation rate.-Guided teams through utilizing standard operating procedures in crisis and de-escalation response situations, achieving a 99% resolution rate within 24 hours.-Launched organization-wide projects and initiatives, leading to a 32% increase in stakeholder participation.CORE COMPETENCIESStakeholder Engagement & Communication | Program Development & Implementation | Team Leadership & Mentoring | Client Relationship Management | Data-Driven Strategy & Analytics | Crisis Management & De-escalation | Cross-Functional Collaboration | Client Success Lifecycle Management

Listed skills include Customer Service, Microsoft Excel, Public Speaking, Training, and 20 others.

Current workplace

Jillian Powers M.Ed., Ncc's current company

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Digital Cloud Training
Digital Cloud Training
Strategic Customer Success Manager
Bluffton, SC, US
Website
digitalcloud.training
Employees
64
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Company profile
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9 roles · 16 years

Jillian Powers M.Ed., Ncc work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Digital Cloud Training

Leading student success initiatives for an innovative cloud computing bootcamp program, driving exceptional learning outcomes and fostering a vibrant educational community. Serving as the primary advocate for students while managing comprehensive support systems to ensure their professional growth and achievement.Key Responsibilities:~Orchestrate.

Nov 2024 - Present

Client Success Manager

Current
Powerful Connections

A consultancy specializing in client success and learning & development solutions. Partnering with businesses to optimize their customer engagement strategies and elevate their professional development programs. Our tailored approach combines cutting-edge learning methodologies with data-driven insights to drive measurable improvements in client.

Mar 2024 - Present

Educational Program Manager

Beaufort County School District

River Ridge Academy

Founding Lead Professional School CounselorDirected a cross-functional team of five by optimizing onboarding, providing strategic guidance, and mentorship, and fostering a collaborative environment to drive client satisfaction. Founded and scaled an organization-wide onboarding training program, growing from 0 to 100+ internal stakeholders annually.

Aug 2015 - Jun 2024

Educational Program Coordinator

Charlotte-Mecklenburg Schools
  • Professional School Counselor
  • Created and launched a structured tiered support system and intervention processes (MTSS) to enhance client support and success.
  • Led and coordinated multiple critical programs to enhance organizational compliance, resource utilization, and overall program effectiveness.
  • Collaborated with stakeholders to create a positive culture of support, learning, and acceptance.
  • Established training and provided ongoing support to enhance the client experience.
Mar 2014 - Jun 2015

Fundraising Chairperson

Cystic Fibrosis Foundation

2012 - 2014 Committee 2011 - 2012 Co-Chair2010 - 2011 Bachelorette-Collaborate with Cystic Fibrosis Foundation staff and volunteers to attain the financial target for events.-Aid in the recruitment of eligible volunteers for participation.-Embrace a leadership position among all event participants.-Engage in efforts to assemble a dynamic event.

2010 - Jan 2014

Operations Coordinator

Black Box Network Services

Managed the day-to-day operations of 20 staff at the Charlotte location, overseeing weekly payroll, benefits administration, employee relations, job creation, and setup. Spearheaded staffing initiatives, recruiting temporary/project staff comprising 10 temporary employees. Operational duties encompassed handling accounts payable and receivable, managing up.

Jan 2010 - May 2011

Social Media Marketer

Charlotte County Habitat For Humanity

Use of internet applications to build new customer base as well as maintain existing customer base. Work with managers in Marketing and limited sales. This is a volunteer position.

Sep 2009 - 2011

Evidence Technician

Rochester Police Department

Committed and meticulous Crime Scene Technician with a demonstrated history of adeptly overseeing and processing crime scenes. Boasting a solid foundation in criminal justice, evidence collection, and analysis, I am dedicated to upholding the integrity of crime scene investigations. Proactively collaborate with law enforcement agencies, ensuring precise.

Jun 2008 - Jul 2009
Team & coworkers

Colleagues at Digital Cloud Training

Other employees you can reach at digitalcloud.training. View company contacts for 64 employees →

DA David Albertson David Albertson Colleague at Digital Cloud Training Grain Valley, Missouri, United States, United States View → CS Colby Smith Colby Smith Colleague at Digital Cloud Training Greater Minneapolis-St. Paul Area, United States View → BP Brian P. Saastad Brian P. Saastad Colleague at Digital Cloud Training United States, United States View → DB Darren Bassett Darren Bassett Colleague at Digital Cloud Training Tonbridge, England, United Kingdom, United Kingdom View → AF Ali Fonin Ali Fonin Colleague at Digital Cloud Training Berlin Metropolitan Area, Germany View → JS Juan Santander Juan Santander Colleague at Digital Cloud Training Quito, Pichincha, Ecuador, Ecuador View → MG Mary G. Andraous Mary G. Andraous Colleague at Digital Cloud Training Bristow, Virginia, United States, United States View → DB Drew B. Drew B. Colleague at Digital Cloud Training Florida, United States, United States View → YY Yvonne Young Yvonne Young Colleague at Digital Cloud Training San Francisco Bay Area, United States View → AS Ankur Singh Ankur Singh Colleague at Digital Cloud Training Nottingham, England, United Kingdom, United Kingdom View →
3 education records

Jillian Powers M.Ed., Ncc education

Master Of Education (M.Ed.), Counseling And Development, 4.0

Winthrop University

Activities and Societies: Chi Sigma IotaChi Sigma Iota Honor Society

FAQ

Frequently asked questions about Jillian Powers M.Ed., Ncc

Quick answers generated from the profile data available on this page.

What company does Jillian Powers M.Ed., Ncc work for?

Jillian Powers M.Ed., Ncc works for Digital Cloud Training.

What is Jillian Powers M.Ed., Ncc's role at Digital Cloud Training?

Jillian Powers M.Ed., Ncc is listed as Strategic Customer Success Manager at Digital Cloud Training.

What is Jillian Powers M.Ed., Ncc's email address?

AeroLeads has found 1 work email signal at @beaufort.k12.nc.us for Jillian Powers M.Ed., Ncc at Digital Cloud Training.

Where is Jillian Powers M.Ed., Ncc based?

Jillian Powers M.Ed., Ncc is based in Bluffton, South Carolina, United States while working with Digital Cloud Training.

What companies has Jillian Powers M.Ed., Ncc worked for?

Jillian Powers M.Ed., Ncc has worked for Digital Cloud Training, Powerful Connections, Beaufort County School District, Charlotte-Mecklenburg Schools, and Cystic Fibrosis Foundation.

Who are Jillian Powers M.Ed., Ncc's colleagues at Digital Cloud Training?

Jillian Powers M.Ed., Ncc's colleagues at Digital Cloud Training include David Albertson, Colby Smith, Brian P. Saastad, Darren Bassett, and Ali Fonin.

How can I contact Jillian Powers M.Ed., Ncc?

You can use AeroLeads to view verified contact signals for Jillian Powers M.Ed., Ncc at Digital Cloud Training, including work email, phone, and LinkedIn data when available.

What schools did Jillian Powers M.Ed., Ncc attend?

Jillian Powers M.Ed., Ncc holds Master Of Education (M.Ed.), Counseling And Development, 4.0 from Winthrop University.

What skills is Jillian Powers M.Ed., Ncc known for?

Jillian Powers M.Ed., Ncc is listed with skills including Customer Service, Microsoft Excel, Public Speaking, Training, Time Management, Microsoft Office, Event Planning, and Strategic Planning.

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