Jonathan Prindle Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Advanced triage, forensics, and incident response of cyber incidents for various customers across different industries with incidents ranging from APT threats to commodity malware.One of two training content specialists for the Falcon Complete Team. This position specifically oversees the creation of content to train new and existing employees on the platform, emerging threats, and new products. This content is delivered to hundreds of Falcon Complete Analysts on a daily basis.

Austin, Texas, United States

Triage, respond, and remediate cyber incidents for various customers across different industries with incidents ranging from APT threats to commodity malware.

Bastrop, Texas, United States

Installed, configured, and maintained firewall, network monitoring services, data encryption, endpoint detection & response solution, email filter, vulnerability scanner, and threat protection services. Planned, researched, and developed incident response plan and led response to incidents. Led digital forensic investigations of security incidents. Supplied awareness training to enhance user understanding of potential threats. Conducted periodic audits of users and devices to ensure compliance with applicable regulations and laws.

Bastrop, Texas, United States

Implemented, installed, configured, and upgraded hardware and software on managed servers. Implemented, upgraded, and maintained storage infrastructure, including the delivery and documentation of the ITSM processes like capacity and availability management, performance management, life cycle management, patch and vulnerability management, backup & disaster recovery management/capability, security and hardening, audit & compliance. Troubleshot and resolved active directory, GPO, active directory federated services, and password/identity management systems. Maintained proper security on managed servers and documented configurations.

Bastrop, Texas, United States

Installed, updated, and maintained, a variety of computers, mobile devices, and peripherals spread across thirteen schools comprising over 11,000 students. Diagnosed and repaired various computers, equipment, mobile devices, and networking issues. Hardened systems and implemented preventative measures to keep schools, and district, safe and secure. Utilized a ticketing system to identify and address service requests and repairs. Maintained accurate records and stayed current on changes in technology and security.

Assisted UCCS students with goal setting, stress management, organizational abilities, and general academic queries. Managed an 8 person ALA team. Managerial duties included creating/running trainings, preparing schedules, keeping the commons well stocked, and troubleshooting various technological issues.

Colorado Springs, Colorado

Planned, managed, and implemented individualized lesson plans for students based on student needs and data. Reading Interventionist/Response to Intervention lead. Collected data on struggling students and created targeted plans to increase student proficiency and raise them to grade level or above. Oversaw the integration of individual laptops for student learning and assisted with various OS and networking issues. Created and helped run various clubs including Minecraft Club, General game club, and Science Olympiad.

Newark, Nj

Planned, managed, and implemented individualized lessons based on student needs and data. Successfully cultivated a blended learning environment where students interacted with technology. Became Head of the English Department and trained new English teachers halfway through the school year.

Palmdale, California

Assessed customer needs and built a solution that suited them and maximized their technological experience. Analyzed sales data to predict trends. Assessed supply and demand for current products to help assess what to stock, and how much of that product to stock, in order to maximize profits. Helped troubleshoot camera, computer, and other technological issues when customers needed assistance.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Participated in virtual hack via the CloudCover Challenge, Cyber Fast track, and Sans Cyber CTF challenge. I.

Bachelor Of Arts - Ba, English Literature

Activities and Societies: Berkeley Fiction ReviewMinor: Creative Writing