John Sheehan Email & Phone Number

Buffalo, New York, United States

Buffalo/Niagara, New York Area

Directly manage seven BI developers across five locations, providing development and enrichment opportunities along with mentorship.Oversee the continued maintenance and enhancement of more than 850 operational reports for enrollment, finance, providers, resource utilization, call centers, marketing, member services, claims, and quality teams using Agile.

Responsible for $1 million dollar survey and diagnostic line of business dedicated to employee engagement, and hiring practices.Reduced infrastructure spend by nearly 40% through consolidation of technology platforms and vendors.Increased per-project profitability by almost 25% through automation of data collection, analytical, and reporting.

Produced stellar retention and growth results for such prestigious clients as John’s Hopkins University, Gardner Webb University, The Jaws of Life, the Detroit Zoo, the Indianapolis Philharmonic Orchestra, the Atlanta Hawks, the Charlotte Knights, Children Inc., Gail Banks Performance Products, and dozens of other retail clients, charitable organizations.

Predictive AnalyticsDashboard developmentKPI reportingDecision SupportCRM Application developmentData warehousing