Jitender Pal Singh Email & Phone Number

Drammen, Viken, No

Asker, Viken, Norway

In my role, I spearheaded digital product lifecycle management for service operations, focusing on enhancing product longevity and boosting customer satisfaction. I enforced user experience improvements by leveraging analytics to drive design and functionality enhancements. Additionally, I orchestrated cross-departmental collaboration to align product development with market needs and company objectives. By driving agile methodologies, I streamlined product development cycles and ensured timely releases and feature updates. Moreover, I conducted comprehensive market research to inform strategic product positioning and maintain competitive differentiation.Key Contributions:• Elevated customer engagement through strategic lifecycle management and continuous product enhancements.• Enhanced product market fit by implementing user-centric design changes.

Oslo Area, Norway

In my role at Telenor Norway, I managed the Fixed Wireless Access portfolio, overseeing strategy, development, and market positioning. Leading cross-functional teams, I ensured the execution of portfolio strategies aligned with corporate goals and market demands. Through thorough market analysis, I identified growth opportunities and potential competitive threats. Additionally, I fostered relationships with key stakeholders, including technology partners and internal teams. Utilising data-driven decision-making processes, I optimised portfolio performance and elevated customer satisfaction.Key accomplishments that I acquired:• Increased customer volumes and revenue within the Fixed Wireless Access portfolio through strategic initiatives.• Maximised customer satisfaction rate by enhancing portfolio offerings and customer support services.

Oslo, Norway

In my role, I led market intelligence efforts for the rail business unit with a specific focus on identifying trends and opportunities within Public Address systems. Working closely with R&D and sales teams, I translated market insights into actionable strategies for product development. Additionally, I developed go-to-market strategies for new offerings, ensuring they aligned with segment needs and company goals. Through fostering partnerships with industry stakeholders, I enhanced our product offerings and expanded market penetration. Furthermore, I diligently monitored and analyzed competitor activities to sustain our competitive advantage.Some of my proudest accomplishments:• Identified and captured market potential increase for Zenitel's PA systems in the rail segment via strategic market analysis.

Oslo Area, Norway

In my role, I drove the DRM business segment, focusing on growth strategies, customer acquisition, and market expansion. Leading product development and marketing strategies for the OTT space, I ensured alignment with industry trends and customer needs. Additionally, I established and nurtured strategic partnerships to enhance product offerings and reach. Through analysing market trends, I guided product positioning and pricing strategies. Furthermore, I managed the product lifecycle from concept to market launch to ensure alignment with business objectives.Selected achievements:• Accelerated DRM business growth and secured major customers in the OTT space via targeted marketing and partnerships.

Oslo Area, Norway

In my role, I oversaw the B2B customer migration project, which involved transitioning over 200,000 accounts to a new platform to improve functionality and user experience. I developed and executed project plans with meticulous attention to detail, ensuring a seamless migration process with minimal disruption to customer operations. Working closely with IT and customer service teams, I addressed technical challenges and provided necessary support. I also established communication strategies to keep stakeholders informed throughout the migration process. Monitoring and reporting on project progress, I adjusted as needed to ensure we met our objectives.Notable accomplishments:• Migrated over 200,000 B2B accounts to a new platform within projected timelines and boosted customer satisfaction.• Reduced migration-related support inquiries through effective planning and stakeholder communication.

Lysaker, Norway

Executive Master Of Management, Sustainable Business Strategy

This master module is all about learning ways to help companies reduce emissions and reach other key sustainability goals. Moreover.

Executive Master Of Management, International Management

Pgdm, International Finance

Bachelor Of Technology (Btech), Computer Systems Networking And Telecommunications

Activities and Societies: College vollyball team captain, and member of cricket team.Engineering in Technology