Josh Stevenson Email & Phone Number

Drive Product Roadmap by defining customer requirements to create Product Solutions documents, spearheading Agile practice standardization within Product Department and Scrum teams. Conduct Backlog Grooming and Prioritization meetings, working across multiple Scrum Teams and Products to facilitate on-time delivery of product features and cross-product integration for multiple large-scale projects.* Developed system enhancements in collaboration with Agile Scrum team * Increased new product API Service architecture use by improving understanding via Support Documentation

Greater Seattle Area

Acted as liaison between the business units, project management, and the IT developers supporting projects, data management, reporting solutions, and application development. Created documentation and coordinated the implementation of CHPW application enhancements, including HIPAA, HITRUST, and GDPR compliance research and implementation planning.

Developed and supported variety of reporting solutions using MS SQL Server, Visual Studios BI (SSRS, SSIS), and Business Objects. Advocated for and implemented Agile Kanban SDLCs. Collected and defined customer requirements to create and maintain Functional and Technical Requirement documentation. Spearheaded SQL Server Upgrade from 2003 to 2016.* Boosted Development team productivity by leveraging Support team with streamlined processes and TFS workflow* Reduced time spent on federal compliance 90% by developing documentation for federally-mandated Annual Reports* Enhanced database performance and stability with improved recurring report efficiency for Database Admin team

Collaborated with IT Scrum Team Developers on system enhancements for proprietary and vendor-created software. Practiced and championed Agile Kanban SDLCs and directed BI Scrum team through numerous projects including ODS database, SQL data warehouse, and Azure data warehouse POC. Conducted Microsoft Dynamics Version upgrade, Vendor File Integration Process, and IVR System Implementation.* Earned nomination to and completed corporate wide 3-day offsite training seminar for future leaders* Streamlined Underwriting Operations team workflow distribution via implementation of Software Task Queuing* Optimized efficiency and scalability of new hire and contractor training for Risk-Based Underwriting Operations Team* Enhanced capacity by building 3 new Scrum teams to align with Operations lines and specific applications

Assisted the business by supporting IT team's processes and applications. Support included SQL queries, IBM 5250 updates, custom application troubleshooting, customer security and permissions in custom applications, and as-needed QA.

Continuation of Business Process Analyst role from ACS. Additionally, did deep data analysis and data visualizations to help guide both executive and operational decision-making. Provided reporting dashboards, packages, and adhoc reports using Peoplesoft queries and SQL queries. Reporting dashboards utilized SSRS, Microsoft Excel, and Microsoft PowerPoint.

Gathered and defined customer requirements and worked with Developers on requirement solutions and production defect issue resolution. Created test cases, conducted system and software integration testing, and developed and maintained Business, Functional, Technical and end user documentation. Used Microsoft SQL Server, SSIS, and the PeopleSoft QueryTool to create SSRS and T-SQL queries, and developed data visualizations with Microsoft Excel. Facilitated training for new employees and assisted in interviewing.* Reduced time spent on Annual Audit from months to one week by designing standardized Annual Audit Report* Improved Business Intelligence team efficiency and visibility with new ticketing process and workflow

Processed a student's exit file according to HIPAA and Dept of Ed guidelines to determine the correct amount of financial aid to return to the lender, institution, and student.

Test, track, and communicate deficiencies of video games in various stages of development on PlayStation 2, PlayStation Portable, Xbox 360, and Nintendo DSWorked on Juiced 2:HIN, Juiced PSP, and NHRA Countdown to the Championship 2007

Bachelor Of Arts, Game Design

Education record