Amanda Fisher Email & Phone Number

As a Customer Success Manager, I spend my days implementing new technology across a diverse client base, with a special focus on Manufacturing, Healthcare, and Logistics industries. In this role, I leverage my 10-year career in the Supply Chain space to provide project management, change management, technical implementation, growth strategy, and best-in-class service to my clients. I host product demos and training as well as Industry-specific webinars and panels on timely issues as they relate to Supply Chain Visibility.In my own consultancy, J.R. & Daughter, I provide process documentation, technical writing, LEAN process improvement, data analysis, transportation planning, scalable support planning, and other business optimization services to manufacturers and distribution centers in the U.S. Drawing on my own past experiences, both as a frontline worker and as an Operations Manager for large shipping facilities, I am most passionate about projects that aid new facility or plant startups.Above all, I advocate for employee cultural reform in essential industries and proudly serve the deskless workforce.Specializations: Leadership • Client Retention • Change Management • Prospecting •Forecasting • Negotiation • Budgeting • Strategic Resource Optimization • Project Management • LEAN • ROI • SAP • Salesforce • User Acceptance Testing • SAAS • Supply Chain Management • Internal Communications • SQL • Technical Documentation • Client Onboarding • Call Center Operations • Transportation Management • Business Development • B2B Sales • Employee Culture and Retention •

Listed skills include Management, Operations Management, Microsoft Excel, Microsoft Office, and 29 others.

• 

  City University Of New York-Hunter College

  English/ Language Arts