Jasmeet Rathore Email & Phone Number

Grimsby, Ontario, Canada

Using hypervisors (such as VMware, Hyper-V, or Proxmox to create and manage virtual machines running Windows and Linux O/S, ensuring optimal performance, resource allocation, and securityConfiguring and managing MDM solutions, including MS Intune, and streamlining device deployments using Autopilot, ensuring compliance with security policies and seamless device provisioning for end users.Implementing robust system backup and restoration strategies, ensuring data integrity and minimal… Show more Using hypervisors (such as VMware, Hyper-V, or Proxmox to create and manage virtual machines running Windows and Linux O/S, ensuring optimal performance, resource allocation, and securityConfiguring and managing MDM solutions, including MS Intune, and streamlining device deployments using Autopilot, ensuring compliance with security policies and seamless device provisioning for end users.Implementing robust system backup and restoration strategies, ensuring data integrity and minimal downtime through cloud-based and on-premise solutions.Administering Office 365 tenants, configuring and managing user accounts, licenses, and permissions, while ensuring secure collaboration through cloud-to-cloud backup and email security solutions.Implementing and managing advanced email security solutions, including anti-phishing and data loss prevention policies, to safeguard corporate communications and meeting regulatory compliance standards. Continuously monitoring network health, performance, and security using tools such as Datto RMM , SolarWinds, while identifying and resolving connectivity issues to ensure uptime and availability.Developing and maintaining custom PowerShell and Batch scripts to automate repetitive IT tasks, enhance system efficiency, and reduce manual intervention in deployment admin processes.Providing remote technical support for end users and clients, diagnosing and resolving hardware, software, and network issues promptly through remote access tools.Overseeing the deployment of critical security patches and software updates to ensure systems are up-to-date, reducing threats and improving stability.Implementing and monitoring security solutions such as firewalls, antivirus, and endpoint protection to safeguard infrastructure against malware, ransomware, and other cyber threats.Maintaining detailed documentation of system configurations, troubleshooting procedures, and network architecture, and provide regular reports on system health. Show less

Assisted users with resetting their Niagara College account passwords, ensuring security protocols were followed while minimizing access disruptions.Troubleshot and resolved Internet connectivity issues on personal laptops and mobile devices, including Wi-Fi setup, network configurations, and browser-related problems.Diagnosed and fixed printer jams, performed regular printer maintenance such as refilling ink and paper, and ensured that printers were fully operational in shared… Show more Assisted users with resetting their Niagara College account passwords, ensuring security protocols were followed while minimizing access disruptions.Troubleshot and resolved Internet connectivity issues on personal laptops and mobile devices, including Wi-Fi setup, network configurations, and browser-related problems.Diagnosed and fixed printer jams, performed regular printer maintenance such as refilling ink and paper, and ensured that printers were fully operational in shared spaces.Provided technical guidance in navigating the Niagara College Blackboard system, helping users locate specific resources, submit assignments, and access course materials.Supported faculty and staff with the operation of classroom equipment , including projectors, DVD/VCR players, and other AV systems, ensuring smooth and uninterrupted use of classroom technologies.Delivered timely technical support for both on-call and walk-in users, addressing a wide range of issues from login difficulties to device setup, ensuring a positive and efficient support experience for the college community.Educated users on best practices for using classroom technologies and navigating the college’s digital resources, fostering greater self-reliance and reducing recurring issues. Show less