Professionalism, commitment and resilience are values that guide my professional career. I have more than 12 years of experience in managing large IT teams and service management, helping companies to achieve their goals. Implementation of IT infrastructure solutions and management of IT services using best practices.Main areas of domain: Windows Server, Virtualization (Hyper-v, VMware and Citrix Hypervisor), Active Directory, System Center Configuration Manager, System Center Operations Manager, Nagios, Zabbix, Citrix Virtual Appliances and Desktops, Citrix SD-WAN, Office 365 , Exchange Server, Azure, cloud computing and IT service management.