James Boothe

James Boothe Email and Phone Number

Customer Success, Team Leadership, Program Management @ Pluralsight
Savannah, Georgia, United States
James Boothe's Location
Savannah, Georgia, United States, United States
James Boothe's Contact Details

James Boothe personal email

About James Boothe

Enthusiastic, relational, and efficient Senior Manager / Director with 17 years of experience leading in-person and SaaS offerings in the education, fundraising, EdTech, and CSR fields. I’m just as comfortable leading large events for elementary school students or speaking with C-suite executives. I have experience leading multimillion-dollar accounts, guiding complex projects, and directing fully remote customer success teams. Three fun facts:1. I was a contestant on The Price Is Right with Bob Barker (and made my own excel sheet of items to study in preparation).2. I've run / walked / survived 3 marathons. I got the flu 2 days before my first one (Disney Marathon 2014) and still ran it despite not eating more than an apple in the previous 36 hours. Maybe not the best decision, but I'm pretty committed to follow-through!3. I've lived in rural Africa without electricity or running water for 6 months.

James Boothe's Current Company Details
Pluralsight

Pluralsight

View
Customer Success, Team Leadership, Program Management
Savannah, Georgia, United States
Website:
pluralsight.com
Employees:
2058
James Boothe Work Experience Details
  • Pluralsight
    Pluralsight
    Savannah, Georgia, United States
  • Percent Pledge
    Social Impact Manager
    Percent Pledge 2024 - Dec 2024
    Chicago, Illinois, Us
    Account manager for day-to-day relationships on a key book of customers, providing social impact strategy guidance, platform utilization, and high quality service execution. Driving retention while serving as a voice of the customer.Project manager for the development and execution of customers’ software implementation and product adoption.
  • Everfi
    Senior Customer Success Manager, Corporate Impact
    Everfi 2023 - 2024
    Charleston, Sc, Us
    Manage a diverse portfolio of account partnerships in financial education SaaS solutions.• Anticipate and articulate client needs as a trusted advisor and strategic business partner by ensuring successful partner onboarding and implementation, identifying risks and growth opportunities, and finding customized solutions to deliver successful programs.• Manage each customer’s business and account plan to map strategies toward goals and objectives.
  • Everfi
    Director, Enterprise Account Management
    Everfi 2021 - 2022
    Charleston, Sc, Us
    • Manage a diverse portfolio of enterprise account partnerships in financial education SaaS solutions totaling over $5M in ACV (annual contract value).• Anticipate and articulate client needs as a trusted advisor and strategic business partner by ensuring successful partner onboarding and implementation, identifying risks and growth opportunities, and finding customized solutions to deliver successful programs.• Manage each customer’s business and account plan to map strategies toward goals and objectives.
  • Booster
    Area Director
    Booster Jun 2017 - Jun 2021
    Peachtree Corners, Georgia, Us
    • Direct Supervisor for 5 Program Directors (Customer Success Managers) and a team of 50+ employees serving over 225 clients annually with both SaaS and event-based fundraising solutions.• Developed talent management systems around recruiting, onboarding, training, and offboarding.• Oversaw a team that achieved 177% revenue growth over 4 years, from $5.2M to $9.2M ARR.• Ranked top-2 performer amongst peers and selected by Executive Leadership to co-lead the Area Director Initiative, which was focused on developing the overall function of our position group nationwide.• Over 85% of all clients reported perfect customer satisfaction across all metrics.• Project Manager for key initiatives impacting annual business calendar and team events
  • Booster
    Program Director
    Booster Jan 2015 - Jul 2017
    Peachtree Corners, Georgia, Us
    • Directed Account Management and Consultative Planning for 40+ clients totaling over $1M in ARR.• Led Customer Service Engagement and Team Leadership across 3 markets -Jacksonville, FL, Tallahassee, FL, and Savannah, GA.• Administered pre-program implementation, program success, and rebooking all client revenue.• Directed quality customer service and control management over 5 program leaders and 20 team members.
  • Booster
    General Manager
    Booster Jan 2013 - Jan 2015
    Peachtree Corners, Georgia, Us
    • Leadership over the sales team and 40+ clients located throughout North Florida and South Georgia.• Oversaw revenue generation, P&L, marketing strategy, prospecting, sales presentations, and negotiations for the Jacksonville and Savannah markets totaling over $800,000 in annual revenue.
  • Booster
    Team Leader
    Booster Jul 2011 - Dec 2012
    Peachtree Corners, Georgia, Us
    Managed school accounts with event planning & fundraising throughout South Florida
  • Booster
    Operations Leader
    Booster Jul 2010 - Jul 2011
    Peachtree Corners, Georgia, Us
    Managed shipments, inventory, schedule, and team members
  • Booster
    Experience Leader
    Booster Aug 2008 - Jul 2010
    Peachtree Corners, Georgia, Us
    Event planning & experience engineering for schools
  • Junior Achievement Of Central Carolinas
    Ja Biztown Staff
    Junior Achievement Of Central Carolinas Sep 2007 - Aug 2008
    JA Biztown is an experiential learning environment for elementary school students to simulate a real-life workplace.

James Boothe Skills

Leadership Public Speaking Event Planning Fundraising Leadership Development Volunteer Management Strategic Planning Nonprofits Team Building Coaching Customer Service Program Development Community Outreach Program Management Team Leadership Event Management Servant Leadership Training Social Media Organizational Leadership Budgets

James Boothe Education Details

  • The University Of Georgia
    The University Of Georgia
    Religion

Frequently Asked Questions about James Boothe

What company does James Boothe work for?

James Boothe works for Pluralsight

What is James Boothe's role at the current company?

James Boothe's current role is Customer Success, Team Leadership, Program Management.

What is James Boothe's email address?

James Boothe's email address is ja****@****hon.com

What schools did James Boothe attend?

James Boothe attended The University Of Georgia.

What are some of James Boothe's interests?

James Boothe has interest in Outdoor Activities, Entertainment, Running, Personality/skill Assessments, Swimming.

What skills is James Boothe known for?

James Boothe has skills like Leadership, Public Speaking, Event Planning, Fundraising, Leadership Development, Volunteer Management, Strategic Planning, Nonprofits, Team Building, Coaching, Customer Service, Program Development.

Who are James Boothe's colleagues?

James Boothe's colleagues are Ari Sun, Matt Ohrenberger, Stephanie Mills, Paul Landon Tuckett, Michael Krasowski, Jason Montierth, Mckalin Olsen.

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