Jennifer Dearing Email & Phone Number

St. Peters, Mo, Us

St. Peters, Mo, Us

Maryland Heights, Missouri, United States

Processes purchase orders while ensuring accuracy of sales territory, model numbers, pricing, payment terms, and logistics.Manages calls from distributors, sales reps and end users. Handled return authorizations, credit requests, order changes and all order documentation.Collaborates with manufacturing, shipping, product management, sales and accounting teams to provide account management to assigned territory of distributor accounts.Addresses all customer inquiries regarding order issues, back orders, alternate product options, tracking, quotes and availability.Manages key national accounts by providing complete order end to end life cycle support and service.Knowledgeable in supply chain, logistics, and lean manufacturing practices. B2B sales and utilizing ERP and CRM systems to provide world class customer service in a manufacturing environment.

St Charles, Missouri, United States

Handled key account management for leading pharmaceutical clients in B2B manufacturing environment.Provided pre and post sales support, prepared quotes, processed purchases orders, and coordinated international shipments.Interpreted technical drawings and specifications with consideration of formulation and metallurgy, to provide custom tablet tooling solutions.Handled customer service and billing issues, technical support, logistics, and sales related inquiries.

O'Fallon, Missouri, United States

Provided customer service, order process management, and technical solutions for leading electrical and irrigation manufacturer.Collaborated with production and shipping teams to meet customer expectations.Provided support for regional sales mangers and rep agencies in assigned territories.Handled billing inquiries, credit requests, return authorizations, and assisted in collections.

Metairie, Louisiana, United States

Handled inbound sales and service inquiries for consumer telecommunication needs.Met and exceeded monthly sales goals while providing coaching and support to teammates.Overcame customer objections using industry knowledge to consistently meet goals.Provided exceptional support for product questions, billing inquiries, and service requests.

Wentzville, Missouri, United States

Maintained company revenue by resolving escalated issues and retaining business.Provided in depth service contract knowledge to policy holders to maximize benefits. Monitored KPI’s, quality initiatives, and provided ongoing training and coaching to the team of 10.Assisted with sales, billing inquires, retention, as well as providing leadership and training.

Associate Of Arts - Aa (In Progress), Business Administration, Management And Operations, 3.8

Activities and Societies: Phi Theta Kappa Honor SocietyCurrently in pursuit of AA in Business Administration at STLCC. General studies.

High School Diploma