Jeffrey Rector

Jeffrey Rector Email and Phone Number

Director of Engineering @ Studylog Systems, Inc
Reynoldsburg, OH, US
Jeffrey Rector's Location
Reynoldsburg, Ohio, United States, United States
Jeffrey Rector's Contact Details

Jeffrey Rector personal email

n/a
About Jeffrey Rector

I believe that quality software is a team effort and that collaboration not only improves our software, but improves us as humans. Creating software is solving problems, and empathy and respect for all stakeholders ensures you are solving the right problems.

Jeffrey Rector's Current Company Details
Studylog Systems, Inc

Studylog Systems, Inc

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Director of Engineering
Reynoldsburg, OH, US
Jeffrey Rector Work Experience Details
  • Studylog Systems, Inc
    Director Of Engineering
    Studylog Systems, Inc
    Reynoldsburg, Oh, Us
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  • Studylog Systems, Inc
    Principal Software Engineer
    Studylog Systems, Inc Dec 2022 - Present
    Principal Software Engineer leading Studylog's modernization of its industry leading Animal Study Workflow solution.
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  • Sandata Technologies
    Senior Software Engineer
    Sandata Technologies Jun 2021 - Dec 2022
    Sr. Engineer on Labs team creating prototypes and initial architecture for modernizing legacy applications.Responsible for selecting technologies, creating proof of concepts, and providing template projects and documentation for product teams to use in final production code.Technologies include .NET 6 micro services in docker containers running in Kubernetes, PostgresSQL, RabbitMQ, Hashicorp Vault, New Relic, various AWS products including S3, ECR, and ECS
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  • Nice Cxone
    Senior Software Engineer
    Nice Cxone Feb 2019 - Jun 2021
    Columbus, Ohio Area
    Technical Lead for NICE inContact WFM Integration modernization effort, creating scalable microservice based architecture to connect inContact’s industry leading cloud call center solution to various Work Force Management products.Implement .NET Core microservices to create a scalable, survivable, and self-healing data delivery pipe line using AWS ECS, Kinesis, SQS, S3, and Cloudwatch.
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  • Perceptionist
    Software Development Lead
    Perceptionist Jul 2018 - Jan 2019
    Westerville, Ohio
    Architect and develop a green field project to replace existing Dephi call center CRM using C#/.NET. WPF with Prism/Unity IOC for agent desktop client, SignalR for client/server communication.Backend services consist of several dedicated microservices designed for scalability and redundancy.Primary application service to manage database calls and state tracking including CTI integration, for screen pop, transfer control, and recording blackouts and RabbitMQ message bus for service to service communication. Architect and develop ASP.NET MVC web site for user and application management.
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  • Irth Solutions
    Software Engineer
    Irth Solutions Sep 2017 - Jun 2018
    Columbus, Ohio
    New feature development and customer reported defect resolution for irth Solution’s Utilisphere SAAS, desktop, and mobile products using C#/.NET MVC and Webforms, WPF, and Xamarin cross platform mobile development.
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  • Incontact
    Sr. Software Engineer/ Team Lead
    Incontact Oct 2015 - Aug 2017
    Columbus, Ohio Area
    Team lead for the Uptivity by NICE Orchestration team. Specializing in creating scalable backend architecture for our industry leading Work Force Optimization products using C#/.NET. Delivery of the orchestration engine that controls call recording from call inception to dispatch of the call audio to voice analytics and long-term storage. Develop integrations with 3rd party phone systems and create the REST APIs used by other parts of the Uptivity system.
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  • Incontact
    Software Development Manager
    Incontact Jun 2014 - Oct 2015
    Columbus, Ohio Area
    Manage day to day operations of InContact's Uptivity WFO Product Sustainability Team, responsible for support and defect resolution for the Uptivity suite of products and custom feature development.Direct team members in the troubleshooting and resolution of software defects.Create fixes for issues in Uptivity's core server modules and web interface. C#/.NET, Javascript, SQL.Develop one off features and custom development projects for customers.Work with other departments and customers to provide the best solutions with both our standard product base and custom development projects.Manage personnel development and growth.
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  • Uptivity
    Director, Software Development
    Uptivity Aug 2012 - Jun 2014
    Columbus, Ohio
    Direct day to day and mid term development operations for Uptivity's award winning Discover Work Force Optimization and Clarity Work Force Management products.Shepherding Uptivity's adoption and continuous improvement of agile practices.Enabling Uptivity's developers and quality analysts to reach their full potential and create world class software by clearing their road blocks, treating them with respect, and listening.
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  • Callcopy Inc.
    Software Development Manager
    Callcopy Inc. Feb 2012 - Aug 2012
    Columbus, Ohio
    Manage day to day operations of CallCopy's server modules team responsible for voice and screen recording and live monitoring, audio transcoding, voice analytics, and desktop client applications.Collaborate with Product Management team and developers to ensure delivery of high quality software, on time and under budget.Work with other departments and customers to provide the best solutions with both our standard product base and custom development projects.
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  • Callcopy Inc.
    Sales Engineer
    Callcopy Inc. Jun 2010 - Feb 2012
    Working directly with customers throughout the sales process to provide solutions tailored to their needs and technology environment.Assist sales personnel by providing software demonstrations and feature presentations to customers.Recognizing the needs of customers within a variety of verticals, including contact centers, banking and healthcare, ensuring that the customer found the value in all of CallCopy's software offerings.Designing complex systems involving all major telecom platforms, ACD systems, and network architectures, including VoIP, TDM, and analog communications.
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  • Callcopy Inc.
    Support/Installation Technician
    Callcopy Inc. Oct 2008 - Jun 2010
    Columbus, Ohio Area
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  • Microman
    Systems Installation Estimator
    Microman Jan 2008 - Oct 2008
    Dublin, Ohio
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  • Advanced Gauging, Llc
    Field Technician
    Advanced Gauging, Llc Dec 2006 - Jan 2008
    Plain City, Ohio
  • Simplexgrinnell
    Field Technician
    Simplexgrinnell 2001 - 2006
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  • Us Navy
    Fire Controlman 2Nd Class
    Us Navy Jul 1995 - Jul 2001
    View

Jeffrey Rector Skills

Telecommunications Voip Enterprise Software Software Development Saas Cloud Computing Product Management Networking Unified Communications Management Troubleshooting Telephony Solution Selling Vendor Management Call Centers Integration Salesforce.com Sip Crm Agile Methodologies Professional Services Contact Centers Managed Services Technical Support Call Center Ivr Avaya Cti It Management Sdlc Sales Process Process Improvement Cisco Technologies Analytics Ip Customer Experience Customer Satisfaction Software Project Management Direct Sales Strategic Partnerships Solution Architecture Outsourcing Wireless Call Logging

Frequently Asked Questions about Jeffrey Rector

What company does Jeffrey Rector work for?

Jeffrey Rector works for Studylog Systems, Inc

What is Jeffrey Rector's role at the current company?

Jeffrey Rector's current role is Director of Engineering.

What is Jeffrey Rector's email address?

Jeffrey Rector's email address is jr****@****ata.com

What skills is Jeffrey Rector known for?

Jeffrey Rector has skills like Telecommunications, Voip, Enterprise Software, Software Development, Saas, Cloud Computing, Product Management, Networking, Unified Communications, Management, Troubleshooting, Telephony.

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