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Jeff Reitzes Email & Phone Number

Sr. Systems Engineer at eHealth, Inc.
Location: Pleasant Hill, California, United States 9 work roles 4 schools
1 work email found @ehealthinsurance.com 5 phones found area 925, 800, and 650 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email j****@ehealthinsurance.com
Direct phone (925) ***-****
LinkedIn Profile matched
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Current company
eHealth, Inc.
Role
Sr. Systems Engineer
Location
Pleasant Hill, California, United States
Company size
201 employees

Who is Jeff Reitzes? Overview

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Quick answer

Jeff Reitzes is listed as Sr. Systems Engineer at eHealth, Inc., a company with 201 employees, based in Pleasant Hill, California, United States. AeroLeads shows a work email signal at ehealthinsurance.com, phone signal with area code 925, 800, 650, and a matched LinkedIn profile for Jeff Reitzes.

Jeff Reitzes previously worked as Delivery Center Engineer at Presidio and Contact Center Solutions Architect at Symantec. Jeff Reitzes holds Ma, History from University Of California, Davis.

Company email context

Email format at eHealth, Inc.

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{first}.{last}@ehealthinsurance.com
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Profile bio

About Jeff Reitzes

Specialist in Contact Center Architecture, OmniChannel Routing and Voice Technology Integration. I have developed and implemented advanced configuration and scripting for the Cisco Unified Contact Center (UCCE) application and designed the integration of that platform with Cisco Call Manager, Salesforce.com, Aspect and NICE WFM, NICE Engage call recording and carrier networks Verizon and Sprint. I have particular expertise with Bucher+Suter Connects for Salesforce, and have just implemented their OmniChannel MRI Case Routing Add-on.In addition to Premise-based solutions, I have extensive experience with cloud-based SAAS Contact Centers, supporting customers as a Technical Account Manager at Five9 for over two years.Specialties: • Premise-based and Cloud-based Contact Center Technology• Cisco UCCE Configuration / Scripting / Precision Based Routing• Salesforce.com CTI Integration / Bucher+Suter Connects for Salesforce• OmniChannel Interaction Routing• Voice Technology Integration• Contact Center Platform Migrations• Carrier Network Toll Free Routing• Testing and Quality Assurance• Contingency Planning• Team and Project Leadership• Technical Documentation• SQL Query Analyzer

Listed skills include Cisco Technologies, Telecommunications, Ivr, Cti, and 20 others.

Current workplace

Jeff Reitzes's current company

Company context helps verify the profile and gives searchers a useful next step.

eHealth, Inc.
Ehealth, Inc.
Sr. Systems Engineer
440 E Middlefield Rd., Mountain View, CA 94043, us
Website
ehealthinsurance.com
Employees
201
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Company profile
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9 roles

Jeff Reitzes work experience

A career timeline built from the work history available for this profile.

Sr. Systems Engineer

Current
Ehealth, Inc.

Santa Clara, California, US

Spearhead development of new contact center features and functionality

Sep 2020 - Present

Delivery Center Engineer

Presidio

New York, NY, US

Provide managed service support for Cisco UCCE Contact Center customers

Feb 2020 - Sep 2020

Contact Center Solutions Architect

Symantec

San Jose, California, US

  • Architect/Solution Engineer for Symantec's global Cisco UCCE/CVP Contact Center Enterprise.
  • Maintain architecture of Cisco Unified Contact Center Enterprise (UCCE) platform. Oversee roadmap planning for system upgrades and integrations.
  • Manage integration of 3rd-party applications with core UCCE platform, including Bucher+Suter Connects for Salesforce, NICE Engage Call Recording, NICE Workforce Management and In-House Reporting Wallboard App
  • Subject Matter Expert for OmniChannel Routing and Precision Queuing
  • Provide guidance to UCCE Operations Team on day-to-day maintenance processes, complex troubleshooting initiatives, break/fix system remediation and vendor management
  • Evaluate capabilities and costs of new Contact Center technologiesKey Accomplishments
Jan 2015 - Feb 2020

Technical Account Manager

Five9

San Ramon, CA, US

  • Managed day-to-day operational and tactical aspects of SAAS cloud-based call center implementations for a designated base of Enterprise Corporate Clients
  • Designed, deployed, supported Inbound IVR and Outbound Predictive Dialing solutions in a wide array of call center configurations and customer environments
  • Specialized in development of Salesforce integrations with Five9 call center software - including CTI Screen Pop, Dialing List Synchronization and Salesforce Call Activity generation/retention
  • Provided documentation, training and live demonstrations of Five9 call centerfunctionality for Agents, Administrators, Supervisors and Reporting Analysts
Sep 2012 - Dec 2014

Contact Center Solutions Engineer

Symantec
  • Managed engineering and implementation of Cisco UCCE / CVP (version 8.5.2) for global contact center enterprise
  • Designed CVP and UCCE call flows, translating Business Requirements into functional design specs and partnering with implementation vendor to build call flows to meet those requirements
  • Engineered comprehensive UCCE/CVP CTI solution for integration with…o Salesforce.com for CVP web service calls, Soft Phone and Screen Popo Cisco Unified Call Manager VOIP phone systemo Aspect eWFM Voice Connector for.
  • Developed and implemented comprehensive migration strategy from legacy Apropos solution, as well as test plans to validate call routing logic, prioritization and site-to-site call transfer capabilities
  • Trained business leaders and contact center agents on use of desktop telephonyapplications, execution of test cases and fundamentals of Cisco UCCE architecture, functionality and fault tolerance
Jan 2011 - Sep 2012

Contractor

Wells Fargo

San Francisco, California, US

  • Coordinated migration from Austin Logistics (ALI) to Aspect Advanced ListManagement (ALM) platform
  • Integrated CallTech application with Aspect ALM
  • Converted intraday list management functionality from OnQ to Aspect ALM
  • Developed conversion business requirements, system configuration specifications and outage contingency plans
Dec 2009 - Dec 2010

Voice Technology Engineer

Jpmorgan Chase (Formerly Wamu)

New York, NY, US

Lead architect for Cisco Intelligent Contact Manager (ICM) call routing engine; Design call routing strategies for multi-location onshore/offshore call center enterprise. Develop system integrations between call routing engine and Automated Call Distribution (ACD) systems, CTI platforms, VRU systems, predictive dialers and call recording applications.

Nov 1999 - Jun 2009

Strategic Account Manager

Mci Telecommunications

Basking Ridge, NJ, US

Telecommunications Account Manager for large Finanacial Services company headquartered in San Francisco. Sold a variety of telecom services, including inbound/outbound voice, data networks, audio/video conferencing, internet access and local access services.

Oct 1998 - Nov 1999

Strategic Service Consultant

Mci Telecommunications

Basking Ridge, NJ, US

Handled all telecom service issues for large corporate customers. Responsibilities included implementation and maintenance of advanced toll free voice networks; design of network-based enhanced call routing applications; troubleshooting of call routing issues; support of billing issues.

Aug 1993 - Oct 1998
Team & coworkers

Colleagues at eHealth, Inc.

Other employees you can reach at ehealthinsurance.com. View company contacts for 201 employees →

MN Megan Naparalla Megan Naparalla Colleague at Ehealth, Inc.Bonduel, Wisconsin, United States, United States View → YT Yuehua Tang Yuehua Tang Colleague at Ehealth, Inc.Xiamen-Zhangzhou Metropolitan Area, China View → RW Ron W. Ron W. Colleague at Ehealth, Inc.Louisville, Kentucky, United States, United States View → RS Ramazan S. Ramazan S. Colleague at Ehealth, Inc.Round Rock, Texas, United States, United States View → CL Charles Li Charles Li Colleague at Ehealth, Inc.Xiamen-Zhangzhou Metropolitan Area, China View → PM Paige Mccluskey Paige Mccluskey Colleague at Ehealth, Inc.Denver, Colorado, United States, United States View → AE Ambret Elder Ambret Elder Colleague at Ehealth, Inc.Killeen-Temple Area, United States, United States View → CG Cody Garbrandt Cody Garbrandt Colleague at Ehealth, Inc.Brooksville, Florida, United States, United States View → TA Traci Alderman Traci Alderman Colleague at Ehealth, Inc.Bakersfield, California, United States, United States View → CN Claudia Nicole Lewis Claudia Nicole Lewis Colleague at Ehealth, Inc.Baton Rouge Metropolitan Area, United States View →
4 education records

Jeff Reitzes education

Ma, History

University Of California, Davis

Teaching Credential, Social Studies

California State University, Northridge

Ba, History

California State University, Northridge

Ba, Radio-Tv-Film

California State University, Northridge
FAQ

Frequently asked questions about Jeff Reitzes

Quick answers generated from the profile data available on this page.

What company does Jeff Reitzes work for?

Jeff Reitzes works for eHealth, Inc..

What is Jeff Reitzes's role at eHealth, Inc.?

Jeff Reitzes is listed as Sr. Systems Engineer at eHealth, Inc..

What is Jeff Reitzes's email address?

AeroLeads has found 1 work email signal at @ehealthinsurance.com for Jeff Reitzes at eHealth, Inc..

What is Jeff Reitzes's phone number?

AeroLeads has found 5 phone signal(s) with area code 925, 800, 650 for Jeff Reitzes at eHealth, Inc..

Where is Jeff Reitzes based?

Jeff Reitzes is based in Pleasant Hill, California, United States while working with eHealth, Inc..

What companies has Jeff Reitzes worked for?

Jeff Reitzes has worked for Ehealth, Inc., Presidio, Symantec, Five9, and Wells Fargo.

Who are Jeff Reitzes's colleagues at eHealth, Inc.?

Jeff Reitzes's colleagues at eHealth, Inc. include Megan Naparalla, Yuehua Tang, Ron W., Ramazan S., and Charles Li.

How can I contact Jeff Reitzes?

You can use AeroLeads to view verified contact signals for Jeff Reitzes at eHealth, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jeff Reitzes attend?

Jeff Reitzes holds Ma, History from University Of California, Davis.

What skills is Jeff Reitzes known for?

Jeff Reitzes is listed with skills including Cisco Technologies, Telecommunications, Ivr, Cti, Vendor Management, Crm, Call Centers, and Telephony.

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