Joseph Laffoon

Joseph Laffoon Email and Phone Number

Software Engineer @ Paychex
rochester, new york, united states
Joseph Laffoon's Location
Kansas City Metropolitan Area, United States
About Joseph Laffoon

Focus on System Ownership and Business Needs with a Passion to LearnAccomplished Software Engineer with over 15 years of experience developing, releasing, and maintaining high-quality systems that drive meaningful business value. Strong leadership skills, collaboration, and partnership with teammates across the organization to understand business needs and deliver top-notch business solutions. Not afraid of leadership positions while maintaining a technical growth-based mindset with a good sense of humor✔️ IT Project Team Leadership✔️ Waterfall / Agile Methodologies✔️ Root Cause Analysis✔️ Object-Oriented Design✔️ Relation Database Design✔️ Backend Java Developer

Joseph Laffoon's Current Company Details
Paychex

Paychex

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Software Engineer
rochester, new york, united states
Website:
paychex.com
Employees:
14785
Joseph Laffoon Work Experience Details
  • Paychex
    Software Engineer
    Paychex Jan 2024 - Present
  • T-Mobile
    Principal Software Engineer
    T-Mobile 2020 - 2023
    Overland Park, Kansas, United States
    Technical Lead for Legacy Sprint's Service and Repair and T-Mobile for Business Checkout suite of applications.- Played a key role as Technical Lead and functional SME for Checkout UI microapp engaging with four SCRUM teams in Angular and Node.js driving estimation, low-level design, ensuring code quality, supporting testing, production deployments, and delivering projects on time and within budget.- Led effort implementing guided user flow in Checkout UI, working closely with cross-functional teams to define experience based on existing eCommerce flow, ensure feature completion, and deliver the improved customer experience to all channels.- Integrated new REST microservices with Oauth2 and pop token generation for T-Mobile's Warranty Exchange for Legacy Sprint Customers, which enabled 8K exchanges to be processed per month.- Investigated critical CISCO credit card payment issues working with external and internal networking teams, troubleshooting IP issues, analyzing logic and Splunk logs, and redesigning logic resolving issues with all impacted users unblocked.Platform Technologies: Java, JavaScript, Angular, Node.js, Spring Boot, MongoDB, Nginx, Kubernetes, GitLab
  • Sprint Nextel Inc.
    Senior Application Developer (V)
    Sprint Nextel Inc. 2017 - 2020
    Overland Park, Kansas, United States
    Lead Architect and Senior Java Developer for a mission-critical application driving significant cost savings partnered with Asurion and Apple GSX. Supervised three onshore and five offshore resources. - Integrated service and repair systems with Apple Inc. for Apple mail-in and in-store repair capabilities connecting over 30 new REST services, UI, database design, and batch processing on time and in budget processing 6.5K mail-in and 13K in-store repairs monthly. Recognized with Sprintacular Circle of Achievement Award.- Integrated with Asurion services providing mail-in and in-store repair capabilities, significantly reducing costs associated with warehouse exchanges, processing 1K mail-in and 33K in-store repairs monthly.- Integrated with Apple GSX Diagnostics services, increasing technician adoption from 18% to 65%, resulting in no trouble found iPhone exchanges dropping from 150K to 20K monthly.Platform Technologies: Linux, Java, JavaScript, JBoss, Struts, SOAP (Jax-ws), RESTEasy, MQ (JMS), Oracle
  • Sprint Nextel Inc.
    Application Developer (Iv)
    Sprint Nextel Inc. 2006 - 2017
    Lead Architect and Senior Java Developer for a mission-critical application that generates over $30 million a year in revenue within the Service and Repair Suite of applications. - Led effort converting to new Ensemble billing system delivered on time as part of large-scale enterprise release.- Integrated with new Warehouse ordering system developing new features (Websphere MQ/JMS) to manage device and accessory exchanges, allowing legacy Depot interface to be decommissioned.- Redesigned legacy monolithic pricing logic as part of the Walk-In Express Fees into a strategy-based Design Pattern, improving stability and integration of new pricing logic.- Worked closely with Data Architect (DA) and DBA to approve design changes to ORACLE Relation Database (RDBMS) and implement changes to test and production across multiple projects annually.- Integrated with Apple IOS Lock SOAP services, reducing locked devices returned from 16% to 4%.- Redesigned GUI framework into a more lightweight implementation of HTML and CSS, decreasing complexity to add new JSP and popups, which reduced level of effort and errors associated with previous implementation of tables and static styling.Platform Technologies: Linux, Java, JavaScript, JBoss, Struts, SOAP (Jax-ws), RESTEasy, MQ (JMS), Oracle
  • Ibm
    Senior It Specialist
    Ibm 2004 - 2006
    Overland Park, Kansas, United States
    Technical Lead for Enterprise Application Integration (EAI) Integrated Trouble Management System. Led development of multiple onshore and offshore resources.- Designed Java-based web services hosting access to 8 service assurance systems.

Joseph Laffoon Education Details

Frequently Asked Questions about Joseph Laffoon

What company does Joseph Laffoon work for?

Joseph Laffoon works for Paychex

What is Joseph Laffoon's role at the current company?

Joseph Laffoon's current role is Software Engineer.

What schools did Joseph Laffoon attend?

Joseph Laffoon attended University Of Saint Mary.

Who are Joseph Laffoon's colleagues?

Joseph Laffoon's colleagues are Nour Abdou, Pramod Js, Andrew Roberts, Jade Georgiades, Douglas Williams, Doug Bart, Michael Becker Jr.

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