James Norton Email & Phone Number

Fresno, California Area

Became a Contract Coordinator after being an Environmental Services Supervisor for the region’s largest level 1 trauma center.• Assist in supporting the Materials Management program by analyzing and implementing hospital and Group Purchasing Organization (GPO) contracts.• Presents findings and recommendations to the designated Value Analysis Team (VAT) with the use of analyses, charts and graphs to support findings.• Responsible for on-going contract compliance and maintenance of contracts. • Assist in conducting proactive analysis to identify and implement cost reduction opportunities in supplies and services.• Provide information and analysis to management on contract compliance, supply utilization and standardization opportunities.• Participate in the evaluation of GPO supply contract to determine suitability to our hospital needs and interest.• Identify opportunities to effectively leverage the system’s size and scope when negotiating for supplies, equipment and services.• Negotiate with suppliers to reduce costs of supplies and services.• Provide the financial impact for each GPO agreement and hospital negotiated agreement.• Coordinate with hospital legal counsel or corporate contract administration department as appropriate on hospital negotiated contracts.• Create schedule for over 180 employees.• Ensure smooth on boarding of new employees, including department orientation, training and scheduling.• Responsible for investigating, creating and delivering corrective action for the department.• Conduct interviews of candidates for various roles in the department.• Completed Academy of Leaders Preparing for High Achievement (ALPHA) training.• Facilitator of monthly staff meetings.• Completed ProAct and DOJ Safe Harbors Certification.

Fresno, California Area

• Commissioned sales of firearms, accessories and memberships to customers.• Assure proper completion of department of justice documentation for firearm sales.• Administrator for the companies Facebook page.• Provide education to customers regarding the legality of owning a firearm.• Mount accessories on customer firearms.

Fresno, Ca And Sacramento, Ca

• Provide excellent customer service to customers.• Drive membership sales for REI.• Answer technical questions about products.• Maintain visual appearance and product levels for the store.

Sacramento, California Area And Fresno, Ca

• Manage trauma products within the territory.• Coordinate and ensure timely delivery of inventory for surgeries.• Control freight cost reduction project.• Observed Depuy Sales school and completed on line OST modules.• Maintain local office inventory in accordance with territory goals.• Travel throughout Central and Northern California to facilitate inventory audits.• Prepared customer billings; investigated and resolved billing discrepancies by working with corporate contracts, collections departments, sales representatives and client hospitals.

Sacramento, California Area And San Fransisco

• Created and maintained employee schedules.• Tracked and generated reports on quality standards including: labor hours, staff productivity and customer satisfaction.• Interviewed assisted in the hiring process of new employees.• Managed employees in union and non-union work places.• Prepared employees’ payroll.• Delegated and supervised tasks assigned to employees.• Maintained inventory levels.• Developed and implemented training programs for employees.• Maintained confidential staff files.

Mba, Mba

Activities and Societies: Beta Gamma Sigma

Ba, International Relations

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