Responsibilities include:• Consulting and solving computer hardware, software, and network issues with individuals, businesses, and nonprofits per request

Level from Northeastern University familiarizes students with every stage of the analytics life-cycle from preparing data to visualizing it. Students work alongside industry experts and employer partners on experiential capstone projects using SQL, R, Excel, and Tableau.

Responsibilities included:• Network Administration in Microsoft Server environment including maintaining Active Directory user accounts, permissions, and access rights • Administrating all firm hardware and software including: Windows Servers/Workstations, MS Exchange Email, Print, Backup and Fax servers, LAN/WAN/WLAN networks, SonicWall firewall, CISCO/Linksys wired/wireless switches, Lucent and Allworx VOIP phones/switches, voicemail, Blackberry Enterprise Server, and iPhones/iPads • Manage network security, including: firewalls, email spam filters, web content filters, anti-virus software, malware, and intrusion detection systems• Full Desktop Troubleshooting/Support and Training for all users in MS Office environment including: Windows XP- Windows 7, MS Office 2010 Suite • Oversee installation, configuration and maintenance of end user workstation hardware, software, and peripheral devices as well as perform upgrades, and repairs as needed• Procure and maintain computer hardware and software including asset management of hardware inventory, software licenses and product documentation• Schedule/maintain daily system backups and perform restores as needed• Stay up-to-date on emerging technologies, services, and standards to maintain competitive edge• Programming/Configuring applications and databases to meet individual’s and organization’s needs utilizing Word, Excel, VBA and SQL• Creating custom accounting reports in Access and Excel, producing annual budget reports, managing paper and electronic invoicing, and overseeing accounts receivable• Managing/Maintaining firm website and other social media• Overseeing Vendors of Hardware and Software with IT solutions including: Morningstar Technologies, Gavel & Gown Software, Dell, Allworx, D–Tel, LexisNexis, Amicus Creative, Canon, Verizon Wireless, WindStream, SoftPro, FaxBack, Xcentric, Epiq Systems, Callware Technologies

Responsibilities included:• Network Administration, Software Development, Spreadsheet Analysis Reports, User Training • Evaluating client needs, implementing hardware and software upgrades• Installing and administering clients LAN/WAN’s and Email systemsClients included: Source Technology and local law firm

Responsibilities included:• Network Administration• Managing three Novell LAN/WAN sites in three states• Performing hardware/software troubleshooting and support for all three divisions• Administering company’s Accounting/Manufacturing software• Production control functions for Agrimax including manpower and production line scheduling