Justin R. Email & Phone Number

Arlington, Virginia, Us

A Military Police (MP) Captain in the U.S. Army is proficient with Security and Mobility Support, Police Operations, and Detention Operations. Responsibilities can vary; but generally, an MP Captain will maintain Key Performance Indicators (KPIs) related to operations and serve as the Senior SME for all decisions related to Military Police at the echelon they're serving. A "company" has anywhere from a few dozen to 200 Soldiers. It’s a tactical-sized unit that can perform a battlefield function on its own. A company consists of three or four platoons and is generally commanded by a captain. ● Planned operations for Military Police and Civil Affairs Soldiers in a wargaming exercise on a Brigade-Level staff. The average Army Brigade is 5,000 Soldiers.● Conducted multiple investigations for Law and Policy Enforcement inquiries from both Law Enforcement officials and legal counsel. ● Took command of and executed a 3-week mission where we supported Full-Time Drill Sergeants at Fort Jackson, NC with 48-hour notice. Of the 17 respondents, 15 (or ~88%) said they would want to be supported by us in the future.

Arlington, Virginia, Us

Military Police career specialty encompasses Law Enforcement, Detainee Operations, and Mobility Support. Responsibilities can vary, but generally, an MP Lieutenant (LT) in the U.S. Army will plan and oversee training and operations of a Military Police Platoon (36 Soldiers - Source: DoD). Senior LTs will function as a "Chief of Staff" or "Executive Officer" for an MP Company (200 Soldiers - Source: DoD).Key contributions and achievements:● Served as the Executive Officer (XO) responsible for overseeing company operations within the unit.● Consistently ranked as the #1 Military Police Lieutenant in consecutive assessments by my skip-level manager.● Nominated for the distinguished Theodore Roosevelt Leadership Award in recognition of my exemplary leadership skills.● Evaluated risk factors and developed mitigation strategies for high-risk operations.● Received specialized training with the 3rd Special Forces Group, focusing on critical skills including Close Quarters Battle (CQB), night operations, and casualty evaluation.

Redmond, Washington, Us

I identified, mitigated, and reported risk related to Phishing and lost/stolen devices to the Director of Information Protection at Microsoft. During my tenure, I specialized in leveraging various technologies and tools, including Microsoft Defender for O365 (MDO), Microsoft Endpoint Manager (MEM - Formerly Intune), Azure Active Directory (AAD) Conditional Access Policies, SQL/KQL querying, and API Integration with Power BI (PBI), Bitlocker, and Bitlocker-to-Go. Additionally, I supported leadership of the Information Protection team as a Program Management (PM) enabler, championing Objective and Key Result (OKR) development, Viva Goals use, and Technical Writing. Key highlights of my accomplishments include:● Developed a comprehensive policy framework for governing Mail Authentication at Microsoft, incorporating DMARC, SPF, DKIM, and MX Record guidelines. This policy played a crucial role in enhancing email security and authentication across the organization.● Reduced overall phishing susceptibility of internal federal employees by 2.55% and increased reporting rates by 5.13%. ● Designed and built multiple interactive Power BI dashboards, enabling trend analysis of Bitlocker and Phishing services. These dashboards provided valuable insights for effective decision-making and proactive risk mitigation.

Redmond, Washington, Us

As a Support Escalation Engineer (SEE) for a year and a half, I served as a technical leader for Premier Microsoft customers. I collaborated with teams to solve customer problems, provided proactive support advice, promoted product quality and enhancements, and created self-help assets to benefit a wide range of customers. I also mentored peers, delivered one-to-many education sessions, and advised managers on team development.Within the Threat Analytics team, I specialized in supporting Microsoft Defender for Cloud Applications (MDCA - formerly MCAS), Advanced Threat Analytics (ATA), and Microsoft Defender for Identity (MDI - formerly Azure Advanced Threat Protection (AATP)). I excelled in Kusto Query Language (KQL), Splunk, network trace analysis, and building continuity products.Key achievements:● Led as the Readiness Lead for the Threat Analytics team, improving the engineer onboarding experience for Customer Service and Support teams globally.● Led daily triage meetings with over 20 Support Engineers and guided them through challenging issues.● Recognized in Company-wide newsletter for commitment and dedication to a strategic customer which resulted in tooling adoption for a large contract.

Redmond, Washington, Us

As a Security Support Engineer within the Threat Analytics team, I played a vital role in providing customer-facing support for Microsoft Cloud Application Security (MCAS), Microsoft Defender for Identity (MDI) (formerly Azure Advanced Threat Protection (AATP)), and Advanced Threat Analytics (ATA). My primary responsibilities included conducting root-cause analysis for break-fix scenarios related to these products.Key contributions:● Assisted customers in understanding and investigating security alerts generated by the supported products. By leveraging my expertise, I guided customers through the incident response process and helped them gain a comprehensive understanding of the breach's scope.● Provided top-tier support in diagnosing and resolving issues, ensuring minimal disruption to customer operations and maintaining the highest levels of security.● Collaborated closely with cross-functional teams, including product development and engineering, to identify and address product-related issues and provide valuable feedback for product improvement.

Chevy Chase, Maryland, Us

Fort Knox, Ky, Us

As an ROTC Executive Trainee at NC State, I underwent comprehensive executive-level training for military leaders. This training encompassed various key areas, including project management, operations analysis and planning, risk mitigation, training preparation and execution, and logistics familiarization.Noteworthy achievements and contributions include:● Ranked in the top 10% among my peers, reflecting my exceptional performance and dedication to excellence.● Selected to serve as the Chief of Staff for an organization comprising over 120 personnel. In this role, I effectively managed administrative and operational functions, ensuring seamless coordination and efficient execution of tasks.● Led the planning and execution of a four-day training exercise involving over 200 future leaders. Through meticulous planning and effective leadership, I created a dynamic and impactful training environment that fostered skill development and leadership growth.● Directly supervised the wellbeing and professional development of a team of over 10 men and women, providing mentorship, guidance, and support to facilitate their personal and military growth.● Facilitated the successful execution of over 20 diverse training events, ensuring a high standard of training and readiness for the organization.

Cary, North Carolina, Us

At Computerbilities, a veteran-owned Managed Services Provider (MSP), I played a key role in delivering exceptional consulting services to diverse companies in the Triangle area. Responsibilities included:● Managed 35+ servers hosted physically and on VMWare ESXi, utilizing Active Directory for access control lists (ACL), file sharing, DNS, DHCP, Group Policy Management, VoIP, and Microsoft Exchange.● Implemented network security improvements with Barracuda Networks devices (Firewall, SPAM Filter, Web Filter, Data Backup) to enhance Data Loss Prevention (DLP) and Network Redundancy.● Configured site-to-site and client-to-site Virtual Private Network (VPN) connections.● Led the adoption of Voice over IP (VoIP) PBX server.● Installed and managed Cisco devices (Switches and Routers) across 20+ networks.● Oversaw migration of 50+ user accounts to Microsoft Office 365, Azure Directory, and Exchange.

Arlington, Virginia, Us

During my 8-month assignment at Fort Stewart, Georgia, I made significant contributions to network security and operations. I played a vital role in installing, operating, and maintaining computer systems and local area networks (LAN). My responsibilities encompassed system administration, network administration, Information Assurance (IA), and Network Operations (NETOPS) Service Desk Management.Key contributions and achievements include:● Standardized and conducted training on network security and encryption procedures, ensuring consistent and effective implementation across the organization.● Managed a mobile phone distribution program, successfully overseeing the deployment and management of over 150 mobile devices.● Administered three domains supporting a workforce of over 500 employees, ensuring smooth operations and user support.● Enhanced the physical network topology by implementing ethernet cabling, fiber distribution, and advanced Cisco switch configurations. This improvement resulted in increased network efficiency and performance.

Arlington, Virginia, Us

During my one-year deployment in Korea, I played a key role in enhancing security and network operations while delivering exceptional customer service.● Handpicked by the CTO of U.S. Forces in Korea to conduct comprehensive audits across the peninsula, resulting in approximately $75,000 in annual savings and a strengthened security posture.● Supervised a team of four, overseeing the evaluation of WAN/LAN technologies on remote islands adjacent to the Korean peninsula.● Demonstrated expertise by programming and configuring more than 60 Cisco switches, ensuring seamless network connectivity.● Resolved over 300 customer service requests, addressing various user access, network, and device-related issues promptly and effectively.● Authored standardized Cisco Unified VoIP Network Engineer standard of operations, ensuring consistent practices and continuity of operations.

Arlington, Virginia, Us

I played a crucial role in managing communications equipment, enhancing cybersecurity awareness, and establishing effective security procedures.● Held accountability for over $1 million in communications equipment, ensuring its proper functioning and availability for operational needs.● Conducted comprehensive cyber training sessions, delivering over 15 hours of instruction to approximately 30 company staff members. This training significantly increased their awareness of cyber threats and safeguards, including DNS Poisoning, Social Engineering, Wireless device vulnerabilities, DDOS attacks, Ransomware, Phishing, and Geo-tagging.● Recognized by management for my expertise and entrusted with establishing security inspection procedures, such as night patrolling, vehicle searching, and building security processes. These measures bolstered the overall security posture of the organization.● Implemented standardized incident response protocols, enabling efficient and coordinated responses to various security incidents.

Arlington, Virginia, Us

During my year in Afghanistan, I played a vital role in managing helpdesk operations, fostering community relations, and engineering a robust network infrastructure.● Oversaw helpdesk operations in a high-risk environment, providing technical support and troubleshooting services to over 500 employees. This ensured uninterrupted access to critical IT resources and maintained operational efficiency.● Established and led the "A Way Forward" group, dedicated to delivering essential school supplies to local schools. This initiative made a significant impact on community relations, fostering goodwill and contributing to positive relationships between our organization and the local community.● Engineered a comprehensive network topology for an organization of over 40 employees. Utilizing MS Visio, I designed and implemented a sophisticated network infrastructure incorporating CAT VI cabling, fiber optics, servers, and Cisco switching. This deployment optimized network performance and facilitated seamless communication and collaboration.

Arlington, Virginia, Us

Beginning my tenure at Fort Bragg, I further honed my technical skills and provided valuable support in troubleshooting, computer imaging, and resolving connectivity issues.● Applied standardized procedures based on the OSI model and utilized PowerShell commands to diagnose and troubleshoot connectivity and systems issues. This systematic approach ensured efficient problem-solving and minimized downtime.● Successfully re-imaged over 200 computer systems, optimizing their performance and ensuring they met the required specifications. This contributed to streamlined operations and improved user experience.● Resolved over 100 connectivity issues related to printers, computers, VoIP systems, and mobile devices. By identifying and rectifying these issues promptly, I restored seamless communication and functionality across various IT platforms.

Arlington, Virginia, Us

During my time at Fort Gordon, Georgia, I underwent comprehensive training as a PC and network technician. The course covered various areas and industry certifications, providing me with a strong foundation in essential skills and knowledge.Topics covered included:● Maintenance, troubleshooting, and repair of networked personal computers.● Description of PC hardware components and their functions.● Understanding the OSI model and the functions of each layer.● Installation of Windows Exchange Server.● Concepts of internetworking and Internet protocols.● Fundamentals of Information Systems Security.● Configuration of Routing Internet Protocols (RIPv1) and (RIPv2).● Installation and configuration of Windows Server.● Security vulnerability assessment.The training program encompassed areas relevant to industry certifications such as A+, Network+, PC troubleshooting and repairs, Security+, Server Administration, and System Administration. While the training provided the knowledge and skills required for these certifications, the certifications themselves were not obtained as part of the training. Nonetheless, the training equipped me with a solid understanding of the subject matter, allowing me to effectively apply my knowledge in practical scenarios.

Master Of Science - Ms, Information Security Engineering

Bachelor Of Business Administration (Bba), Information Technology