José Santa Cruz Email & Phone Number

San Diego, Ca, Us

United States

Leads strategic direction and oversight of RED systems with campus-wide impact, including the Kuali system and related research tools. Supervise systems analysts, ensuring effective system management, data analytics, and reporting. Serves as an advisor to RED administration and campus leadership, resolving issues, interpreting policies, and providing expert guidance on system operations.

Develop compelling data visualizations and dashboards using advanced business intelligence tools, specializing in Looker BI and Cognos Report Studio. Collaborate with department leaders and process owners to define data and reporting requirements for highly complex business intelligence solutions and analytics. Analyze requests, advises personnel on available reports, and presents reporting options. Address highly complex data errors and problems by designing and testing advanced functional… Show more Develop compelling data visualizations and dashboards using advanced business intelligence tools, specializing in Looker BI and Cognos Report Studio. Collaborate with department leaders and process owners to define data and reporting requirements for highly complex business intelligence solutions and analytics. Analyze requests, advises personnel on available reports, and presents reporting options. Address highly complex data errors and problems by designing and testing advanced functional solutions. Provide comprehensive insights, supporting strategic decision-making across diverse organizational domains and driving data-driven innovation. Show less

La Jolla, San Diego

Conducted confidential data analyses and presented strategic recommendations to senior leadership, covering strategic planning, student analytics, personnel analyses, resource management, and budgetary processes. Compiled comprehensive data for annual reporting surveys, including US News & World Reports and ASEE. Led Tableau dashboard development, ensuring optimal access assignment and resolving issues promptly. Updated and merged data proficiently using central campus electronic data sources… Show more Conducted confidential data analyses and presented strategic recommendations to senior leadership, covering strategic planning, student analytics, personnel analyses, resource management, and budgetary processes. Compiled comprehensive data for annual reporting surveys, including US News & World Reports and ASEE. Led Tableau dashboard development, ensuring optimal access assignment and resolving issues promptly. Updated and merged data proficiently using central campus electronic data sources. Collaborated with six engineering departments, meeting unique data needs and supporting informed decision-making. Show less

La Jolla, California

Aligned technology initiatives with organizational goals, fostering transparent communication. Utilized SQL for data analysis, integrating diverse datasets for impactful reports. Pulled data for marketing and communication efforts to engage alumni and students. Delivered high-level reports to senior leadership, providing critical insights. Formulated strategic engagement strategies for organizational growth. Managed Alumni and Career systems, implementing enhancements for improved functionality… Show more Aligned technology initiatives with organizational goals, fostering transparent communication. Utilized SQL for data analysis, integrating diverse datasets for impactful reports. Pulled data for marketing and communication efforts to engage alumni and students. Delivered high-level reports to senior leadership, providing critical insights. Formulated strategic engagement strategies for organizational growth. Managed Alumni and Career systems, implementing enhancements for improved functionality and user experience. Show less

La Jolla, California

Managed post-award support systems, overseeing critical department tools. Gathered, analyzed, and documented business and user needs, ensuring seamless integration and QA testing. Developed and maintained reports using Cognos and Tableau, serving as the Departmental Security Administrator and facilitating access and compliance. Utilized Jira and Confluence for transparent documentation and reporting of system bugs. Acted as a liaison for IT initiatives, collaborated on updates and upgrades, and… Show more Managed post-award support systems, overseeing critical department tools. Gathered, analyzed, and documented business and user needs, ensuring seamless integration and QA testing. Developed and maintained reports using Cognos and Tableau, serving as the Departmental Security Administrator and facilitating access and compliance. Utilized Jira and Confluence for transparent documentation and reporting of system bugs. Acted as a liaison for IT initiatives, collaborated on updates and upgrades, and actively contributed to overall program planning and policy development within the OPAFS Leadership Team. Show less

Supported Residential Life, Conference Services, and Graduate Housing with data collection platforms, employing Crystal Reports, Access, Excel, and SQL to craft queries and reports for campus partners. Spearheaded the development and launch of RMS Mercury applications and workflows, optimizing large-scale housing operations. Provided leadership in the implementation of an upgraded Residential Management System, constructing custom interfaces and workflows for seven undergraduate communities… Show more Supported Residential Life, Conference Services, and Graduate Housing with data collection platforms, employing Crystal Reports, Access, Excel, and SQL to craft queries and reports for campus partners. Spearheaded the development and launch of RMS Mercury applications and workflows, optimizing large-scale housing operations. Provided leadership in the implementation of an upgraded Residential Management System, constructing custom interfaces and workflows for seven undergraduate communities. Played a key role in allocating over 11,000 incoming and continuing students and facilitated the streamlined housing contract process. Responded to student inquiries, managed inter-college room changes, and collaborated with conference services for effective web registration. Show less

La Jolla, California

Managed payroll, invoices, and financial controls, ensuring accuracy in records. Developed and monitored administrative financial processes, generating weekly and monthly reports. Oversaw timekeeping records, tracked student work hours, and streamlined recruitment for a workforce of over 1000 students, enhancing department efficiency.

La Jolla

Streamlined processes, managed room assignments, changes, and cancellations. Trained staff on key housing systems, maintained the office website and social media, and processed keycards and room changes. Additionally, I played a key role in coordinating large-scale housing operations, supervised a team of student staff, and ensured FERPA compliance in communications with parents. I handled inquiries courteously, disseminating essential information about UCSD, Marshall College, and Housing &… Show more Streamlined processes, managed room assignments, changes, and cancellations. Trained staff on key housing systems, maintained the office website and social media, and processed keycards and room changes. Additionally, I played a key role in coordinating large-scale housing operations, supervised a team of student staff, and ensured FERPA compliance in communications with parents. I handled inquiries courteously, disseminating essential information about UCSD, Marshall College, and Housing & Dining Services. Show less

Greater San Diego Area

Prepared official academic letters and maintained oversight of transcript-related tasks. I adeptly handled a substantial volume of student inquiries via phone and email, meticulously verifying admission requirements through the review of transcript records. Collaborating closely with the Admissions team, I facilitated the processing of incoming student applications and accurately entered pertinent information into the CampusVue System. A key contributor to the admission process, I spearheaded… Show more Prepared official academic letters and maintained oversight of transcript-related tasks. I adeptly handled a substantial volume of student inquiries via phone and email, meticulously verifying admission requirements through the review of transcript records. Collaborating closely with the Admissions team, I facilitated the processing of incoming student applications and accurately entered pertinent information into the CampusVue System. A key contributor to the admission process, I spearheaded the requesting and receiving of transcripts from prior institutions, ensuring the prompt completion of students' admission files. Operating in full compliance with FERPA regulations, I demonstrated effective communication with students and third parties, adeptly resolved discrepancies in student records, and provided informed guidance on academic holds and procedures. Show less

Greater San Diego Area

Managed bankruptcy information, assisted with payroll, scheduled court hearings, collaborated with the Social Security Administration, and prepared legal documents. I provided excellent customer service, directing inquiries, and trained new employees on office procedures and software.

Mission Valley