Provides project management and administrative support to the Corporate Relations leadership. Collaborated and initiated a campus-wide event in partnership with Goldman Sachs, featuring a fireside chat with the CEO. Cultivates and nurtures partnerships with corporate entities to bolster the college's academic initiatives and advancement goals. Utilizes industry trends and best practices in corporate partnerships to enhance the college's outreach strategies.

Delivered consistent and robust high-level analytical support across cross-functional teams as a direct report to the VP of Quality Assurance & Technical Services. Led and managed the elite Precisision Protection Gold Medal (PPGM) program accounts, consistently generating monthly sales of over $600K to $1 Million.Responsible for developing monthly Sales Report and creating graphic displays of National and Local Precision Protection Gold Medal (PPGM) accounts for senior management and executives. These reports provide a comprehensive financial review and trend analysis of top tier accounts. Managed and oversaw the Continued Education Units (CEU) course program for both national and international Pest Management Professionals (PMPs), ensuring strict compliance with state licensing regulations.Authored detailed correspondence to be included in the companywide weekly newsletter, highlighting upcoming training courses and addressing important pest management topics for both Technical Services and Quality Assurance teams. As the ServiceNow Lead Administrator for the Quality Assurance Team, I was responsible for managing the cloud-based digital workflows of all operational tasks and customer requests.As the Knowledge Base Lead Administrator for the Technical Services Team, my role involved creating, posting, and regularly updating all service standard that are available on this self-serve library.

Collect and analyze data for operational and tactical transportation optimization and warehouse productivity optimization. Investigated, found, and corrected the systematical reporting of misplaced equipment valued between $25-50K per GPN in the warehouse saving the customer client over $500K daily from misreporting. Mitigated material that was identified as overage by utilizing it to correct shortages found in both domestic and global locations saving the company over $1 million.Completes stock owner code (SOC) changes accurately in a rapid speed ensuring over $600K worth of equipment is visibly accurate systematically in the Warehouse Management System (WMS) daily. Developed and maintained the Sharepoint database of all equipment as it was transferred daily into location Research. Thus, providing senior management an accurate and timely depiction of over 40,000 pieces of unavailable for order allocation equipment on a daily basis. Research asset inventory reported account shortages and losses for proper inventory control corrections and systematic adjustments.Serves as a project manager over all world-wide inventory control logistical research reporting and compliance. Plans and schedules cycle counts for Inventory Control (IC) audits enabling inventory management to verify or correct product locations for systematic IC corrections; thus, increasing location accuracy +75%.Develop, implement and track cost savings opportunities. Develop and analyze reports making recommendations for process improvement, error correction and cost savings.Responsible for conducting conference calls with customer, carriers and providers to review performance and strategic initiatives.

 Ensures the approach and implementation of logistical strategies are in line with HP’s international standards and best practices for effective Inventory Asset Management (ITAM) protocol.  Manages the logistical receiving/deployment of the Cloud Storage Expansion Project’s network gear for data center enhancements to the comprehensive cloud computing system and converged infrastructure. Completes monthly/quarterly audit reports and analysis reports via Excel and Access to maintain proper inventory control of all data center assets stored within the Logistics department.  Coordinates and manages projects designed to enhance the structural organization of the data center rack room wharehouse and the flow of equipment to be allocated, deposed or stored. Serves as a liason providing operational information and status reports on order shipments through the development of monthly metrics reporting and planning optimization.  Met with various department leads to understand challenges, gather business requirements, document current business processes and validate data analysis results. Partnered with internal teams to perform business analysis activities related to applications, process improvements, system enhancements and process reengineering.

Partner with railroad leadership on process improvements geared towards improving upon the railroad train movement planning and tracking process.Use business knowledge to investigate, analyze and trouble shoot challenges to determine the root cause of issues related to internal systems and processes.Develop robust productivity reports to reflect car delay and time lapse research in an effort to measure the effectiveness of implemented process improvements.Responsible for multitasking across all management reporting systems, databases and applications, to install, maintain, troubleshoot and resolve technical issues for quality assurance (QA) and control.

Receives, records, and prioritizes emergency and non-emergency calls for Police, Fire, EMS dispatch assistance and customer service. Reviewed and verified confidential data in an effort to form conclusions and determine the best course of actionAccurately records all relevant information to the call in CAD dispatch to transmit to proper authority for immediate response. Operates NCIC (Natl. Crime Info. Center) and GCIC (Georgia Crime Info. Center) computer system to verify and enter data. Provides call support assistance to Dispatch Team as needed by handling call intake flow, drawing case numbers, ambulance request, and reporting Person Lookouts to proper depts.Works effectively with fellow teammates to access proper assistance resources for intense large scale emergencies on Transit system.

Created and drove a brand awareness campaign to target the organization’s identified sales market through the distribution of key advertisements and promotions in Atlanta’s leasing forums and print. Managed the rental agreement contract negotiations process.Tested Excel databases used to track rental trends. Leveraged the information to develop seasonal market trend campaigns and business promotional plans.

Developed weekly, monthly, and seasonal marketing forecast displays and reports.Analyzed POS options for optimizing demand and inventory planning activities. Wrote quick reference guides for sales associates who provided guidance on proper customer service etiquette and safe engraving techniques.Provided management level leadership and instructions to subordinate associates.

Provided reliable leadership as a key point of administration for parents, teachers, and students.Created, analyzed and recommended marketing strategies to enhance enrollment, forecast growth potential opportunities and implement higher educational standards.Developed Excel database of A/R, A/P, billing statements, banking, and general ledger accounting for electronic filing and reconciliations.Created, analyzed and recommended marketing strategies to enhance enrollment, forecast growth potential opportunities, and implement higher educational standards.

Participated in the development and execution of audit programs, testing, reports and other written communications and correspondence through effective teamwork.Mapped out business processes in preparation for internal audits. Documentation included defined scopes/timeframes, audit announcements, meetings, completed interviews of the target areas phase, RCM assessment to develop test controls, detailed testing phase, findings and an issuance of audit report. Built Access database to query and test high valued fund accounts quarterly.Completed GAAP accounting reports on top tier mutual funds and investments.Informed Director & Senior Auditors on significant issues during audit conduction and administered necessary improvements within departments.