Providing strategic guidance in the digital space. Working across identity design, digital strategy, product design and application design to deliver unique digital solutions which deliver real world, measurable results.Visit https://naughtyduk.com

At Cloud Gateway, my primary responsibility was for the development and growth of our B2B SaaS offering. Working tirelessly across product design and strategy to prioritise and manage the implementation of new and complex features. Alongside the BAU management of the application, the introduction of a new Design System and team leadership, I optimised our application infrastructure to enable fast iterative delivery.- Increased usage of the platform by more than 350%- Reduced operational overhead by 40%- Wireframing and hifi prototyping of complex data heavy dashboards and management flows- Management of the product backlog and priorities- Implemented changes to support WCAG (AA) Accessibility- Designed and guided the implementation of a brand new Design System- Iterative audits and reviews, analysing and delivering against customer needs

Orchestrating the business's transition from an agency model to a value driven, software and solutions model. Providing strategic oversight of business operations and spearheading digital transformation through the adoption of new systems and processes. Driving modernisation and growth via operational change for Cube3 and our clients.- +221% increase in WebOps EBITDA over a 5 month period- +15.7% increase in existing cust. spend over a 12 month period- Managed and supported a large cross-functional team- Designed and architected a new SaaS product- Implementation of Agile delivery and new feature based billing models

Design leadership at the UK’s largest Insuretech provider - CDL. Specialising in building a fully functional, comprehensive DesignOps framework for CDL's 150-strong Digital department, focusing on the productisation of features, user-centred design principles and implementing tools to enhance delivery team efficiency.- 98.2%ile Outstanding Performance award (top 14 of 750 employees)- DesignOps strategy implementation across 7 delivery squads and 3 distinct SaaS products- Initiated and lead the development of the business's DesignOps framework- 150+ Digital department colleagues impacted by DesignOps framework- Performed deep product gap analysis, eliciting 325 distinct improvements