Jonathan Sánchez Salazar Email & Phone Number

• Provide coaching and support the career development of professionals located in Costa Rica through goals definition, frequent feedback, and training. • Resourcing management: hiring, onboarding, allocation and time-off.• Definition of the team’s PI Lifecycle, Process Oriented Architecture and Process Engineering Handbook.• Lead the Process Engineering Services Delivery: Process Ecosystem (Inventory), Processes Maturity Assessments, Current State Definition (Data Statistical… Show more • Provide coaching and support the career development of professionals located in Costa Rica through goals definition, frequent feedback, and training. • Resourcing management: hiring, onboarding, allocation and time-off.• Definition of the team’s PI Lifecycle, Process Oriented Architecture and Process Engineering Handbook.• Lead the Process Engineering Services Delivery: Process Ecosystem (Inventory), Processes Maturity Assessments, Current State Definition (Data Statistical Analysis, Process Map BPMN 2.0, Value Stream Map, Metro Map, SIPOC), Diagnosis (Paint Points, Waste, Points of Failure, Preventive and Corrective Actions, Correlation Analysis, Benchmarks, Capacity Analysis), Future Stare (Proposals, Process Map To-Be, Business Case), Benefits Realization Measurement, Process Alignment for Acquisitions, Process Standardization, Kaizen Events.• Internal customers partnerships management: Operations, Finance, Security, Technology and HR.• Technologies : ARIS, Smartsheet, Jira, Confluence, Lucidchart, UiPath Task/Process Mining. Show less

Costa Rica

• Provide coaching and support the career development of professionals located in Costa Rica through goals definition, frequent feedback, and training.• Handle the project management of the automations delivered following Scrum practices.• Lead the solution design, building, testing and hypercare of automations.• Resourcing planning and allocation to ensure the delivery of the commitments.• Customers and vendors relationship management.• Manage the hiring and onboarding of… Show more • Provide coaching and support the career development of professionals located in Costa Rica through goals definition, frequent feedback, and training.• Handle the project management of the automations delivered following Scrum practices.• Lead the solution design, building, testing and hypercare of automations.• Resourcing planning and allocation to ensure the delivery of the commitments.• Customers and vendors relationship management.• Manage the hiring and onboarding of new employees.• Internships management.• Lead the implementation of development standards and good design principles.• Implement software testing standards and practices, including the transition from manual to automated testing.• Define and measure KPIs to show results and execute improvements.• Strategic planning at the beginning of the year and present the program results periodically.• Promote the implementation of new technologies that help to strengthen the service capabilities.• Forecast/Budget planning and execution, resources billing and expenses optimization.• Technologies : UiPath, GCP, Python, GitHub, Adobe Sign, GSuite, Lucidchart, Jira, Confluence. Show less

Costa Rica

• Prioritize the pipeline of automation ideas based on the business impact.• Assess the automation ideas technical feasibility.• Gather and document the automation requirements (PDD: Process Definition Document and Jira Backlog Stories).• Create and present automation business cases to get the sponsors sign-off, including the business context, current state, future state, high level solution design, timeline, resources and costs, benefits, ROI, risks and dependencies, and… Show more • Prioritize the pipeline of automation ideas based on the business impact.• Assess the automation ideas technical feasibility.• Gather and document the automation requirements (PDD: Process Definition Document and Jira Backlog Stories).• Create and present automation business cases to get the sponsors sign-off, including the business context, current state, future state, high level solution design, timeline, resources and costs, benefits, ROI, risks and dependencies, and stakeholders. • Create and send formal agreements for signature.• Lead the Citizen Developers Program.• Define and measure KPIs.• Manage the customers relationships through all the product life cycle.• Technologies: UiPath, GCP, Tableau, Adobe Sign, GSuite, Lucidchart, Jira, Confluence. Show less

Costa Rica

• Provide coaching and support the career development of professionals located in Costa Rica and India.• Resourcing planning and allocation to ensure the delivery of the commitments.• Customers and vendors relationship management.• Manage the hiring and onboarding of new employees.• Support, enhance and create new solutions for Finance in the areas of Business Intelligence, Master Data Management and Data warehousing.• Work with Finance business partners in America, Europe… Show more • Provide coaching and support the career development of professionals located in Costa Rica and India.• Resourcing planning and allocation to ensure the delivery of the commitments.• Customers and vendors relationship management.• Manage the hiring and onboarding of new employees.• Support, enhance and create new solutions for Finance in the areas of Business Intelligence, Master Data Management and Data warehousing.• Work with Finance business partners in America, Europe, and Asia-Pacific to identify revenue, savings and legal/security compliance opportunities driven by reporting solutions (business cases).• Provide training to the global finance community in new reporting solutions and tools.• Serve as Project Manager for reporting-related projects.• Guarantee the SLAs compliance.• Technologies: Oracle 12c, IBM InfoSphere DataStage, Talend, OBIEE, Hyperion Essbase Cubes, Unix Shell Scripting, Service Now, Jira, Confluence Show less

• Provide technical guidance to professionals located in Costa Rica and India.• Support, enhance and create new solutions for Finance in the areas of Business Intelligence, Master Data Management and Data warehousing.• Gather requirements from finance users and design solutions to satisfy them.• Serve as primary POC for all technical related matters.• Manage the release management for the supported solutions.• Technologies: Oracle 12c, IBM InfoSphere DataStage, OBIEE… Show more • Provide technical guidance to professionals located in Costa Rica and India.• Support, enhance and create new solutions for Finance in the areas of Business Intelligence, Master Data Management and Data warehousing.• Gather requirements from finance users and design solutions to satisfy them.• Serve as primary POC for all technical related matters.• Manage the release management for the supported solutions.• Technologies: Oracle 12c, IBM InfoSphere DataStage, OBIEE, Hyperion Essbase Cubes, Unix Shell Scripting, Service Now, Jira, Confluence. Show less

Costa Rica

• Be the data warehouse customers’ first contact point for production issues.• Develop fixes and enhancements to existing Oracle database objects, OWB/Informatica ETLs, Cognos OLAP Cubes and OBIEE RPD solutions though the whole lifecycle (requirements, development, testing, deployment)• Monitor the data warehouse system health and take actions in case of errors.• Plan and monitor data loads.• Manage small projects.• Handle on-call events (critical issues).• Coordinate… Show more • Be the data warehouse customers’ first contact point for production issues.• Develop fixes and enhancements to existing Oracle database objects, OWB/Informatica ETLs, Cognos OLAP Cubes and OBIEE RPD solutions though the whole lifecycle (requirements, development, testing, deployment)• Monitor the data warehouse system health and take actions in case of errors.• Plan and monitor data loads.• Manage small projects.• Handle on-call events (critical issues).• Coordinate the weekly and quarterly releases.• Document processes and reusable solutions when required.• Technologies: Oracle 12c, OWB 11g, OBIEE, Informatica Power Center, Cognos Power Play Cubes, Oracle APEX, Unix Shell Scripting. Show less

Heredia, Costa Rica

• Manage the data assets for the Logistics team of the HPE AME Supply Chain.• Propose and create technological solutions (ETLs, OLAP Cubes, Dashboards, Web Apps for Analysis, etc.) that are align with the corporate objectives and drive improvements in the logistics operations.• As a member of the PMO (Project Management Office), lead automation projects for business manual processes.• Technologies: SQL Server, ETL/Datawarehousing - Microsoft BI Tools (SSIS, SSAS, SSRS), Sharepoint… Show more • Manage the data assets for the Logistics team of the HPE AME Supply Chain.• Propose and create technological solutions (ETLs, OLAP Cubes, Dashboards, Web Apps for Analysis, etc.) that are align with the corporate objectives and drive improvements in the logistics operations.• As a member of the PMO (Project Management Office), lead automation projects for business manual processes.• Technologies: SQL Server, ETL/Datawarehousing - Microsoft BI Tools (SSIS, SSAS, SSRS), Sharepoint, QlikView, ASP.Net, CSS3, JavaScript, JQuery, Windows Server, Geolocation services. Show less

San José

• Create an IT Strategic Plan that aligns IT strategy with Business Strategy.• Define a list of initiatives that enable IT to generate business value.

Cartago, Costa Rica

• Project: “Intégrate al trabajo” (Join to work), which is a system focused on generating job opportunities for senior citizens.• Collect and validate user requirements and define the software architecture of the system based on them.• Coach software developers.• Develop modules of the system.• Technologies : ASP.Net, CSS3, Bootstrap, JavaScript, Microsoft SQL Server, Pencil (Prototypes)

Cartago, Costa Rica

• Project: Scholarship system for TEC• Collect and validate user requirements.• Develop modules of the system.• Apply unit and integration tests.• Technologies: ASP.Net, CSS3, JavaScript, Microsoft SQL Server, Web Services.

Prague, Czech Republic

• Project: Temporal Databases using the PTG technology.• Research and keep record about temporal databases and their use for decision making in companies.• Apply the PTG technology to autogenerate code for the different layers of a modern web application. It includes autogenerating the database structure and objects based on a model.• Technologies: Struts2, Java, CSS3, PostgreSQL, PTG of CodiScent ltd.

Pococí, Limón

• Install operating systems and software applications in personal computers.• Apply preventive maintenance to personal computers.• Troubleshoot software and hardware issues in personal computers (desktops and laptops).• Troubleshoot hardware issues in printers.• Monitor the functionality of servers.

Bachelor'S Degree, Psychology

Master'S Degree, It Management

Master Degree focused on IT Management. It includes training in Project Management, Software Development Models, IT Processes Management.

Bachelor'S Degree, Computer Engineering

Degree that includes Software Development (focus) and IT Infraestructure.

Computer Technician In Support

Preventive and corrective maintenance training in personal computers, printers and servers.