Joshua Satler Email & Phone Number

Jacksonville, FL, US

St Petersburg, Florida, United States

Jacksonville, Florida

• Led, coached, and developed a team of four IT Engineers that provided 24/7 support for a supply chain fulfillment center and Home Delivery Operation comprising nearly 1.1 million square feet.
• Oversaw configuration, repairment, and deployment of over 100 office/warehouse workstations, 150 thermal printers, 200 wireless scanners on Intune/AirWatch, and other IT hardware assets.
• Collaborated with cross functional teams to test and implement cost-effective infrastructure solutions that enhanced the end-user experience, such as migrating to Azure/GCP and updating Cisco VoIP.
• Installed and maintained Aruba WAPs, Axis IP security cameras, and utilized SCCM for imaging and maintaining HP/Dell hardware while tracking all assets, trouble tickets, and metrics in Service Now.
• Ensured Cisco network switches were maintained and replaced/configured as needed.
• Main escalation point for all technical problems and business interruptions and outages.

Greater Ames, Iowa Area

• Led a team of seven IT Specialists spread across three different manufacturing facilities.
• Oversaw, managed, and procured IT capital averaging $225,000 yearly.
• Balanced and executed 3 separate factory’s IT expense budgets from $75,000-$195,000.
• Ensured endpoints and servers were patched and up-to-date via Intune, SCCM, and VMware.
• Routinely updated VLANs and firewall policies while monitoring network performance to ensure high availability and minimal downtime.
• Trained as IT Specialist and participated in 24/7 on-call rotation.

Tampa/St. Petersburg, Florida Area

• Lead and supervised more than 20 employees throughout major holidays.
• Oversaw training for new team members and ensured compliance.
• Planned, routed, and delegated over 925 deliveries during major holiday weeks.
• Scheduled inventory orders by analyzing sales.
• Maintained and ensured over 7800 labor hours were submitted for payroll processing.
• Assisted in generating $658,000 revenue in 2014 fiscal year.

Bachelor’S Degree, Management Information Systems

Activities and Societies: Management Information Systems (MIS) Society, Kappa Sigma Fraternity

Associate'S Degree, Business Administration And Management, General, 3.81 Gpa