Jonathan B. Email & Phone Number

San Antonio, Texas Metropolitan Area

Configures and operates TCM-ITE tools to support clients. Responsibilities include supporting site training using TCM-ITE simulations and/or GFT, develops and tailors scenarios and databases to support training, trains personnel as operators and administrators of TCM-ITE simulations and/or GFT, performs installation, operation, maintenance, configuration management, and interoperability between TCM-ITE simulations, GFT and MCS, provides TCM-ITE simulations and/or GFT functional, technical and database expertise.

San Antonio, Texas Area

Currently responsible for providing support of the National Simulation Center (NSC) Mission. Typically work under limited supervision and direction, reporting to the Site Lead and Contract Task Order Manager, while effectively responding to TO PWS requirements. Also work collaboratively with other Technical and Functional support personnel at multiple locations in direct support of providing end-to-end technical and functional support of TCM-ITE and Mission Command Systems (MCS) products to the US Army CoEs/Schools/Institutions. Also, provide support to Virtual, Constructive and Gaming environments in order to train Soldiers, leaders and military units. In addition, support all aspects of operating the TCM-ITE Simulations and MCS fielded applications and hardware, to include; providing operator classroom instruction; Mission Command (MC) training; installation, configuration, operation and maintenance of constructive simulations, Virtual/Gaming-based simulations, database preparation and maintenance; scenario creation; controller training and functions; network and system administration on simulation networks; terrain, modeling and multi-media development; security and organizational support (including records keeping, usage reporting, SOP updates, etc.) and access control.More specifically, and on a regular basis, I perform system setup and configuration, maintenance, security, testing, training and exercise support using the Army Low Overhead Training Toolkit (ALOTT) system applications. I also install and support assigned computer systems and networks including simulation systems, stimulation systems; supporting and enabling network systems (DXTRS, CPOF, FBCB2, TAIS, JCR, and related systems). Additionally, I consult with users to identify current operating procedures and to clarify testing, training, and exercise objectives.

San Antonio, Ft. Sam Houston, Jbsa Mtc

System setup and configuration, maintenance, security, testing, training and exercise support using the Army Low Overhead Training Toolkit (ALOTT) system applications. Installs and supports assigned computer systems and networks including simulation systems, stimulation systems, and supporting and enabling network systems (DXTRS, CPOF, FBCB2, TAIS, JCR, and related systems).Consults with users to identify current operating procedures and to clarify testing, training, and exercise objectives. Responsible for supporting or conducting military simulation training. Provides technical and operational support and assistance during the conduct of exercise rehearsals, exercises, training, and testing events. Participates in technical and training integration meetings concerning design and development of training events and exercises. Leads, coordinates, & provides ALOTT contractor support at assigned installation.

-Installed and serviced equipment (including, but is not limited to: Satellite Dishes, LNB’s wiring, multi-switches, receivers,etc) at customer locations-Installed and serviced peripheral equipment related to satellite equipment installations. (Including, but is not limited to: off-air antennas, telephone outlets, wired and wireless remote extenders, internet service, and surge protectors)-Provided the highest quality customer education in the proper use of equipment and/or services installed-Reconciled all assigned work to company and vendor call centers-Maintained proper paperwork related to all assigned work-Maintained and kept secure all issued equipment and materials.-Reported any losses to appropriate personnel immediately-Worked under minimal supervision on duties and assigned tasks of substantial variety and complexity

El Paso, Texas Area

· Maintains and administers computer networks such as secured Local Area Networks, and related computing environments including computer hardware, systems software, applications software, and all configurations.· Enters commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.· Reviews project plans to plan and coordinates project activity.· Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replace defective components when necessary.· Trains co-workers in computer system use.· Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes.· Implements and provides technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

Fort Hood, Texas/Camp Carroll, South Korea

· Recorded information such as computer operating time, problems that occurred, and actions taken.· Oversaw the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.· Installed and configured wireless networking equipment.· Installed new hardware or software systems or components, ensuring integration with existing network systems.· Planned, coordinated, and implemented network security measures to protect data, software, and hardware.

Grand Junction, Colorado Area

- Assisted Hospital staff with situations effecting health and welfare regarding both patients and staff · Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.· Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.· Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.· Answered alarms and investigated disturbances.· Circulated among visitors, patrons, or employees to preserve order and protect property.

Grand Junction, Colorado Area

· Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises assigned.· Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.· Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.· Answered alarms and investigated disturbances.· Circulated among visitors, patrons, or employees to preserve order and protect property.

Bachelor Of Applied Science (B.A.Sc.), Business Administration, Management And Operations It

http://www.wbu.edu/

Bachelor Of Applied Science (Basc), Computer Software Engineering, 3.8

Activities and Societies: Electronics Technician Associationhttp://eta-i.org/

Certification, Air Defense, Computers And Intelligence Tactical Operation Center Enhanced Operator/Maintainer, %99, 3.9 Average

Activities and Societies: Basic Rifle Marksmanship Competition Competitor, Modern Army Combatives Competition Competitor, Drill.

Certification, Arts, Entertainment, And Media Management, A, 3.8 Average

Activities and Societies: Vocational School during High School for College credit.- Worked with local PBS station in producing and editing.

High School Diploma, General Studies, 3.0 Average

Activities and Societies: Career Club, Bulldog Marching BandMedia Arts Technical Shool, Marching Band, Basketball Team, Baseball Team