Jordan Brinkman Email & Phone Number

New York, Ny, Us

New York, New York, United States

London, United Kingdom, Gb

AlphaSights is a global research firm and information services firm connecting top Consulting and Fortune 500 clients with experts in their field of interest.

New York, Ny, Us

• Conducted 5 rounds of user interviews across 4 product teams, delivering strategic reports to inform and revise product roadmaps• Led 3 Sr. Android engineers to prototype 4 features on a video team’s product roadmap in a 48-hour company-wide hackathon• Assisted PMs from 4 different product teams manage backlogs and implement features critical to each team’s product strategy• Performed competitive and statistical analyses to improve user understanding and identify opportunities for product development

* Grew membership at BYU Creators by 233% in 6 months to 700+ members by identifying and targeting new student personas* Coordinated 20+ campus fundraisers, pitch competitions, and social events with more than 4,700 total attendees* Spearheaded the creation, administrative approval, and distribution of all brand marketing materials on campus and online

Lehi, Utah, Us

* Collaborated directly with a remote Project Manager to construct essential features for Keysy (B2B2C marketplace for small used car dealerships) using third-party APIs, enabling payment processing, identity verification, and income verification * Refocused the Keysy brand by updating its go-to-market strategy, brand messaging, and competitive positioning using data from 50+ stakeholder interviews and 2,000+ survey responses; identifying key stakeholders, pain points, and jobs to be done* Convinced Philo partners, engineers, and Keysy co-founders to narrow the scope of strategic MVP, accelerating launch by 4 weeks

Provo, Utah, Us

* Launched a B2C recipe planning platform to provide meal delivery services at 50% of the cost of competitors such as HelloFresh* Prototyped a B2C Shopify app to reduce abandoned cart rates by up to 15% in initial testing using a preliminary heuristic model * Led a team of 4 (1 UX designer, 1 PM, and 2 software engineers) through 2 significant pivots, re-establishing product vision and launching strategic MVP

San Diego, California, Us

Provided comprehensive customer service to insulin pump patients with approximately 100 daily calls and emails

Provo, Utah, Us

Answered calls from thousands of BYU students and faculty regarding university web services

Coordinated all communications on behalf of Robin Ebding, CEO.