Gallagher - Verify•Assisting clients with managing their company’s compliance needs and risk exposures•Utilizing technology and support center resources to monitor expiration dates, policy limits and coverage details•Nevada state Property & Casualty insurance license

• Supported RPS business operations document transaction content management team•Teams utilized multiple software platforms to code and compile client data for reporting information•Idea selected by leadership team for implementation of a kaizen opportunity to improve the onboarding of new hires

•Implemented inventory control over Spirits department leading to a 150% improvement in SKU tracking•Compiled competitor analysis to provide a pricing competitive advantage in local market•Utilized quantitative data for product planning tools leading to an 80% increase in Spirits department sales. •Established relationships with senior management at top brands resulting in a 50% growth in brands managed and a 100% in sales production for participating brands•Improved warehouse operations and vendor relationships leading to a 50% productivity improvement •Led New-Hire training on Best Practices improving retention and customer satisfaction by 85%•Utilized over 150 hours of training on the history, production and marketing of the wine and spirits industry•Award Winning and Top Performing Sales Associate •Completed comprehensive and industry leading Total Spirits Professional and Level 1 Cicerone programs

•Led eCommerce business analysis and development team that exceeded production goals•Managed team of Account Managers and eCommerce business analysts to spearhead 100% revenue growth for Amazon focused marketing agency•Positioned Amazon marketing agency as an industry leader, resulting in a 150% growth in customer revenue and 200% growth in Fortune 300 clients under management•Established marketing partnerships with third-party social media companies to increase client retention and satisfaction by over 50%•Developed business opportunities utilizing quantitative research to define potential profitable market segments •Formalized clients’ financial goals and plans to coordinate across business lines, marketing channels and distribution network•Implemented quantitative client profiling tools to increase client satisfaction, retention and efficiencies

•Business development and account management lead managing strategic relationships for agile start-up marketplace growing 500% annually utilizing exceptional communication and interpersonal skills•Formalized and led the scaling of high growth customer-centric business strategies, focused on maximizing customer and seller satisfaction in collaboration with finance, operations and technology teams•Developed performance models and utilized data driven analysis to improve metrics and analytics by over 200%•Designed, validated and tested business planning and forecasting systems to increase group efficiencies by 33%•Managed cross-functional teams utilizing MS Office and agile project management framework tools to produce a 300% growth in number of merchants on platform.•Developed proactive account management framework to increase store revenue and retention by 250%•Collaborated across organization and with industry thought leaders to update current processes and develop new strategic operating procedures to exceed ROI goals and maximize customer satisfaction

•Developed customer-centric online ticket marketplace utilizing proprietary algorithms to compare prices and trends across top sellers in the secondary ticket market•Negotiated agreements with marketplace ticket partners to provide access to over 90% of the available event tickets in the secondary ticket market•Selected by The University of Chicago for the New Venture Challenge, the #1 U.S. university business accelerator program•Constructed company growth and cash-flow model forecasts, which showed a unique and profitable business opportunity •Presented quantitative and qualitative analysis to team of advisers, investors and partners•Led complete site rebuild with technology team members leading to a 300% increase in website visits leading to a successful business exit•Developed and managed marketing programs across several social media sites, including Facebook and Twitter leading to a 200% growth in revenues and 300% increase in website visits.•Mentioned on-air during the last season of “Late Night with David Letterman” during the regular segment “Top Ten List” and was re-tweeted 1000x by show’s writing staff and fans

•Advised and developed trading strategies for institutional clients on the global financial and commodity markets•Adapted business models to effectively utilize new trading technologies to reduce operating costs by 40% and increase client network by 200%•Developed an integrated CRM to identify top accounts by market coverage, which directly led to a 75% growth in client network through cross-selling opportunities•Integrated acquired business lines and presented comprehensive recommendations to senior management leading to a 90% retention rate and 250% growth

•Analyzed global economic conditions and identified key market trends to advise clients on profitable trading, risk management, and asset allocation value propositions•Developed a senior level executive network of Fortune 500 and alternative management companies•Collaborated with senior management across operational areas to formulate strategic business goals•Constructed quantitative trading models in collaboration with industry leading research department