Analyze performance data reports and compile into monthly performance report for administration staff. Compile custom reports through Ad-Hoc database programs (Infomaker, SQL) and verify information to project performance. Review cases to ensure performance is gained as able. Create macros and adjust excel forms for productivity. Review case files to certify for services. Created and maintain historical and current local performance measure dashboard (MS Excel). Report performance to management team. Act as a Liaison for WorkinTexas.com to assist job seekers and staff with any potential issues. Assist with administration of paperless case file system. Facilitate and create/update work readiness workshops based on regional hiring manager input and industry trends. Create monthly calendar for marketing work readiness events. Create flyers, marketing images and record and edit videos (Final Cut Pro) to use for various marketing campaigns. Act as a co-host with "This Week in Workforce" (https://netxworkforce.org/494/This-Week-in-Workforce-Podcast) assist with creating topics, recruiting guests and filming/editing podcast. Assist with minor IT repairs and troubleshooting as needed for office staff. Received Out of the Box award 2011, 2012, 2013 and 2014. Received Workforce Solutions Northeast Texas Award of Excellence for 2022.

Partnered with others to create a small business going from convention to convention selling pop culture collectibles, comics and memorabilia. Organized booths, worked with area promoters, discussed future opportunities with event coordinators, planned retail layout based on customer drive, sources items at best rates for higher ROI. Created company from zero inventory to $5000+ in inventory. Created a circuit of events to attend each year, growing the number of events we attend each year. Small growth to build to a physical building.

Data entry for all internal education, maintained physical records for all internal/external education, administered and oriented staff on internal computer based education systems (Synquest, HealthStream, Primenet). Taught courses covering Excel basics, "train-the-trainer" courses on the computer based training systems, and how-to courses on common system issues. American Heart Association Basic Life Support instructor certified in 2007, Taught weekly BLS courses to clinical & non-clinical staff both Initial and Renewal courses, assisted staff with computerized renewals through Heartcode systems, and through ahaonline.org, and assisted staff with Advanced Cardiac Life Support renewals through Heartcode system, Acted as a point of contact for hospital in regards to education and all reports and systems maintaned and coordinated by department. Created monthly calendar and coordinated rooms for all courses and presentations for various courses taught by education department. Maintained and completed minor repairs on internal television stations for patient education and information. Worked with many multidisciplinary task forces for implementation of education systems, trainings, and system improvements. Over period of employment saved department and hospital close to $35,0000 due to repairs made to various types of equipment including Heartcode manikins as well as audio visual equipment. Nominated 8 times for employee of the month, received 7 commendations for customer service and cost savings.