Innovators Atlanta, a small business, was founded to ignite my passion to help companies, organizations, teams, and individuals unleash the power of being more customer-driven in product management and innovation while enhancing creativity and collaboration.Engagements include doing, coaching, advising, teaching, and speaking in partnership with leaders, teams, and audiences.

After helping rationalize the Product Portfolio in my previous role at Deluxe, I stepped into a newly created role to lead product management for Small to Mid-Market Businesses (SMB) Payments, the primary growth engine of the company.I was responsible for the Product Portfolio to help “pay” and “get paid,” working closely with Sales, Technology, and Operations. I was also General Manager for our Deluxe Payments Exchange (DPX), where I led the P&L, Sales, Technology, and Operations.

Deluxe brought me in to drive product innovation in the Product Portfolio, to help the company transform from a check manufacturer to a fintech solution provider. I was selected as the first Product Innovation Officer and was responsible for building product discipline across the four divisions through the product portfolio, client innovation, innovation center, user experience, and eCommerce.

I joined Nationwide with a mandate to diversify the company beyond its core business by creating and growing emerging businesses in the insurance industry and beyond.I led the establishment of the organization and process, the strategy to determine where to focus, the building and launching of the businesses, and the running and growth of the businesses across product, business, technology, and operations.We successfully launched three new product-centric SaaS businesses to market in three years, incubated several more in the pipeline, all while establishing a repeatable process and organization to launch 25+ new products and businesses by 2026, the company's 100-year anniversary.

First Data offered me an opportunity to bring innovation to a payments industry that was in the midst of disruption and a company that was seeking to emerge from a challenging financial situation. After founding the Innovation Lab, my team and I drove global innovation for the company, creating and launching new products and reinventing existing ones to meet the unmet needs of consumers, big and small merchants, financial institutions, and partners, helping usher in a wave of innovation of the “new” First Data to and through its 2015 Initial Public Offering.

I joined Visa to bring all that I had learned around innovation and product management previously to a company that was looking to innovate its way through the financial crisis. I started and hired a new team within Visa to “do” and “teach” innovation to the organization, while bringing a customer centered approach to the company.

After spending time in existing businesses, I led the creation of a new one, Intuit’s first outside the back office, to enable small & mid-market businesses to better manage their customers, a $3B opportunity. I built and led a product management team to deeply understand customer needs, define requirements, and engage with engineering to deliver the right offerings.

I was invited to join the iLab, a select group within Intuit, as a Fast Path rising leader within the company and a reputation for product innovation and creativity. The iLab’s charter was to assist teams across the company in identifying and refining new product ideas and to “launch and learn” new offerings in market.

I joined Intuit, a pioneer as a customer focused technology company, to gain expertise in product management. Our team helped turn around the Quicken business, after multiple years in decline, with the release of Quicken 2003, for which I led product management and regained leadership in ease of use through a new interface (still in use today).