- Involved in pioneering the creation of an Artificial Intelligence CoE. Using services such as AWS SageMaker, Azure OpenAI, Transcribe, and more.- Recipient of the 2021-2022 Deputy Minister's Achievement Award (DMAA)- Helped pioneer the first Center of Excellence for Robotics Process Automation (RPA).- Increased throughput by upto 400%, gaining hundreds of FTE hours in savings- RPA Development. Conducting feasibility assessments of processes to automate, cost/effort analysis, PDD/SDD creation, and development of fully automated processes for various departments within the GoC.- Set up cloud infrastructure in AWS SEA, as we gear towards unattended automation in the cloud.- Created a JS-based dashboard on the intranet using HighCharts, jQuery datatables, hopscotch, and populating the chart with XML files.- Implementing virtualization via VM Scale Set, AWS EC2 Instances, SQL Servers- Created a Python-based data scrubber, which serves to encrypt PR related questions and answers, before sending them to third-party consultants.- Created a cloud-hosted AWS Elastic Bean site and RDS, with the intention of migrating a previous static intranet site to a new dynamic CMS.- Created a POC virtual call center using Amazon Connect and Amazon Lex (AI Chatbot).- Helped prepare and organize the virtual Innovation Fair with members of various departments.- Responsible for providing and contributing analysis and research for the provision of strategic IT initiatives and support IT related procedures on the department's operational mandate.

• Create weekly flyer specials for vendors in both english and french, including markup prices and suggested listing prices.• Content posting on extranet to hundreds of retailers about upcoming specials, product details, general awareness.• Maintaining part-time role as Sales Analyst as well.

• Update database with new product offerings, pricing and product disposition from various modes of input and various sources. Also updated database with periodic price change information.• Publish to over 400 vendors and pricing providers’ applicable changes.• Perform statistical and financial analysis using various modes of input.• Maintain system product structure, categories, coding, pricing models and pricing matrix. Track inventory devaluation and generate line launch / line improvement announcement and documents.• Confirm pricing and product status / create contract special, generate specials pricing.• Investigate and resolve price variances on purchase order / receiving discrepancies.• Company was in need of a French translator, where I volunteered to help use my fluency in the language to translate weekly promotional products and any other documents in an effort to assist the marketing team.Environment: Excel, Vision, Epicor, Indago, Compass, MSOffice

• Responsible for developing and maintaining the Ontario Fresh company website with a custom e-commerce platform.• Built a Java based back-end that interfaced with the front end. • Made requests to QuickBooks API to capture customer business transactions such as purchases / refunds and surface customer account information including contact information and balance owing.

• Several in-house programs to update tickets between over 500 stores across Canada• Created web-edits where needed for outdated product pricing• Relations with customers and stores, including district and regional managers, about new products, promotions, deliveries, from all provinces.• Seasonal hire.

• Create & update meta-data and values for search engine optimization; identify, source, and create backlinks. Content crafting and publishing for client sites, via a customized c-panel.• Google Adwords, Adwords Express, Analytics and Remarketing. Personalized and targeted campaigns designed to increase web traffic, ROI, quotes and generate new customers.• Research industry keywords, organic or paid; identify users by demographic and psychographic research, utilize ad platform analytics to refine personalized audience targeting.Environment: MailChimp, WebMail, HighRise, Trello, Outlook, MSWord, Adwords, Analytics, Facebook

• Pull data from different departments and Oracle, to produce forecasts, budgets, update P&L ledgers, organize raw data into slicer tables for presentation. • Daily/monthly sales reports, indicating KPI by sales channels, consumers, brands, calculating gross profits and margins.• Helped choose and design new layouts and selections for showrooms, by meeting with manufacturers in Italy and selecting the brands that are trending and performing well.• Traveled to Dubai, as well as China for the Canton Fair in October 2014, leading the team in meetings with prospective new suppliers as well as current suppliers, documenting product specs and prices to improve our own personal sourced brand.• Weekly benchmarks of competitor products with specs and prices, to update store prices and catalogs and reevaluate where needed.• Assessed impact, effectiveness and feasibility of proposed schedules, costs and resource changes, made Environment: Oracle, MSOutlook, MSExcel, MSWord

Processed Temporary Resident VISAS while applying the Immigration and Refugee Protection Act(IRPA) and Regulations (IRPR).Created new processing ways using analytical skills and judgment.Shared information in finding links between Temporary Resident permits and visas.Maintained professionalism at all time and diplomacy with clients and colleagues.Referred cases to offices abroad for in depth review while enquiring about others.Worked in teams and analyzed applications to finalize decisions.Dealt with sensitive matters and maintain the privacy of all applicants from different countries.Approved and refused immigration applications following specific Acts and Regulations.Used secured database systems (FOSS, CPC, E-APPS, GCMS) to process incoming applications.Significant experience in research and analysis of data and information to assist in making sounddecisions.Significant experience in assessing applications and making decisions in accordance with establishedpolicies and procedures.Accomplished most work through partnerships – with provinces and territories, along with organizations and governments from across the world