Programming Analyst
Current- Involved in pioneering the creation of an Artificial Intelligence CoE. Using services such as AWS SageMaker, Azure OpenAI, Transcribe, and more.- Recipient of the 2021-2022 Deputy Minister's Achievement Award (DMAA)- Helped pioneer the first Center of Excellence for Robotics Process Automation (RPA).- Increased throughput by upto 400%, gaining hundreds of FTE hours in savings- RPA Development. Conducting feasibility assessments of processes to automate, cost/effort analysis, PDD/SDD creation, and development of fully automated processes for various departments within the GoC.- Set up cloud infrastructure in AWS SEA, as we gear towards unattended automation in the cloud.- Created a JS-based dashboard on the intranet using HighCharts, jQuery datatables, hopscotch, and populating the chart with XML files.- Implementing virtualization via VM Scale Set, AWS EC2 Instances, SQL Servers- Created a Python-based data scrubber, which serves to encrypt PR related questions and answers, before sending them to third-party consultants.- Created a cloud-hosted AWS Elastic Bean site and RDS, with the intention of migrating a previous static intranet site to a new dynamic CMS.- Created a POC virtual call center using Amazon Connect and Amazon Lex (AI Chatbot).- Helped prepare and organize the virtual Innovation Fair with members of various departments.- Responsible for providing and contributing analysis and research for the provision of strategic IT initiatives and support IT related procedures on the department's operational mandate.