Joshua Selser Email & Phone Number

Business Characteristics and Traits Summary:A dynamic individual with strong personal and interpersonal/team working skills; able to build and maintain lasting relevant business relationships. Able to identify opportunities and to work toward completion of issues; a problem solver who looks for solutions within the framework but outside the box. Excels in areas which require development of self or others; works well in projects which demand immediate change and adaptation and which allow for growth when possible. Experienced in handling multiple projects and issues which may include time, objective, and team/others management. Able to gauge effective risk management to ensure best growth/results with minimized liability or exposure.Skill Profile Summary:Technical Skills: Expertise in all major Microsoft products, including operating systems, server platforms, desktop products, and platform concepts. Administrative expertise with Unix and Linux systems, both desktop and server scenarios, and LAMP deployment and administrative scenarios. Knowledge of PC and peripheral setup and installation. Familiar with both setup, deployment, and operation of customer service support platforms. Forte in hosting and small-medium business global/total infrastructure. Expertise with helpdesk administration, Electronic Practice Management and Electronic Health Record deployment, service, and support.Customer Service and Sales: Ten years experience with customer service, sales, satisfaction, and retention. Includes sales goals and expectations, as well as sales support mechanism creation, implementation, and utilization.Managerial Skills: Experience with departmental management, focus teams, departmental and company fiscal responsibilities (including P&L analysis and tracking and budgets), planning, realization, and analysis.

Listed skills include Management, Windows, and Training.