An enthusiastic and dedicated professional with several years of experience in IT Troubleshooting. I am an expert at finding solutions for any application or technology problem that I encounter through my communication skills, technical abilities as well as my team player spirit to deliver desired results. I possess a proven track record of being able to troubleshoot systems and applications to ensure that they operate efficiently. A proactive individual who constantly looks out to streamline processes by ensuring that these procedures are followed and that there is maximum efficiency. Excellent interpersonal skills enable me to work effectively on teams of any size or background while communicating effectively across all organizational levels