Jasmine Jones Email and Phone Number

The #1 combined personal and commercial auto insurance company.● Handles inquiries and transactions across various lines of business and states (NC, MA, NY, etc.)● Identifies customer needs and adjusts policies accordingly while adhering to guidelines.● Processes policy changes, payments, and filings using Progressive systems.● Collaborates with supervisors to enhance skills and adapt to customer demands.● Experienced in handling highly confidential information, ensuring security and integrity

PRIMPLIFE Inc. (The Primplife Plan) is a comic book and workshop series that will be produced and distributed in schools and organizations throughout North Carolina to bolster the confidence and self-image of girls ages 6-14 from under-resourced communities. Unlike, other children's books, PRIMPLIFE Inc. (The Primplife Plan) is the first comic in a series of motivational publications for young women in which it is made to tackle the root issue of the cycle of mediocrity prevalent in the educational culture of under-resourced communities. Workshop facilitation/development to bolster self-confidence and knowledge of critical resources. Developed marketing campaign to increase brand awareness and buyer response. Increased follower base from zero to over 100 followers in a 2 week period on Instagram. Authored graphic novel to improve the self-confidence of girls ages 6-14. Clinton Global Initiative 2016 University Fellow

This position primarily provides administrative and project management support to NC Child’s Development Director and Director of Finance and Administration. This position plays a key role in making the different pieces of NC Child’s fundraising plan and financial controls happen via some of the below tasks:o Supporting the Development Director in coordinating logistics for fundraising activities like online and direct mail appeals to NC Child supporters, board fundraising pledges, quarterly special events, etc.o Process donations, create gift acknowledgements and track recurring gifts.o Manage donor database by keeping donor records up to date and tracking key relationships with current and potential supporters.o Managing all data entry for NC Child’s fast-growing list of email subscribers andsupporters, ensuring consistent data quality.o Reviewing and updating constituent records weekly to ensure data quality.o Create monthly, quarterly, and annual financial reports for Director of Finance and Administration.

This position is responsible for assisting Centric Business Operations Team in retrieving and processing all material, SO and PO creation requests in a timely, accurate and efficient manner, as well as, monitoring and working closely with their respective business on data integrity.  Coordinate an efficient PO management and delivery system for multiple large accounts. Retrieve and process material set up information from Business and ensure accurate SAP entry.  Manage and facilitate bulk and manual SO/PO entry into SAP. Validate and update SO information to ensure timely processing. Work with sales/production team to actively identify any data or system issues on customer commits/orders. Initiate credit release reports and work with A/R and Sales to manage credit issues. Assist in set up of items in customers’ systems. Work order preparation. Ensure data integrity in respective systems (SAP/VAS Tracker/IBT/vendor portals, etc.). Work with BA team and Allocation team to review and advise on oversold items in an effort to align orders prior to allocation. Work with Sales teams/Customers on order issue resolutions (extensions, errors, inquiries, etc.).

The Customer Service Assistant (Timberland) is responsible for assisting GBG Business Operations Team in retrieving and processing all material, SO and PO creation requests in a timely, accurate and efficient manner, as well as, monitoring and working closely with their respective business on data integrity.  Retrieve and process material set up information from Business and ensure accurate SAP entry.  Manage and facilitate bulk and manual SO/PO entry into SAP. Validate and update SO information to ensure timely processing. Work with sales/production team to actively identify any data or system issues on customer commits/orders. Initiate credit release reports and work with A/R and Sales to manage credit issues. Assist in set up of items in customers’ systems. Work order preparation. Ensure data integrity in respective systems (SAP/VAS Tracker/IBT/vendor portals, etc.). Work with BA team and Allocation team to review and advise on oversold items in an effort to align orders prior to allocation. Work with Sales teams/Customers on order issue resolutions (extensions, errors, inquiries, etc.).

 Provide accounting and clerical support to the accounting department. Proficient use of Mincron and Intellichief. Data Entry/Key Invoices; 8100 KPH Type accurately, prepare and maintain accounting documents and records. Reconcile accounts in a timely manner. Function in accordance with established standards, procedures and applicable laws.

Fastest growing broadline food, produce, equipment, and chemical distributor based in the USA. To resolve challenges/complaints from customers. To coordinate and review service processes, and maintain customer reporting. To learn and work proficiently with SAP and AS400 computer programs and advanced distribution systems. To work proficiently in Microsoft Suite products, especially Excel and Outlook. Utilize good telephone etiquette and maintain a positive, professional attitude. To serve local and regional, and independent and multi-unit restaurants, as well other food-service related customers. Possess a strong focus on internal and external customer service to resolve problems to ensure customer satisfaction and provide support.

A women's specialty clothing chain store. To train and direct others. To assist in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. To interact with customers on a regular basis providing fashion advice and helping customers grow their wardrobe. To foster a team environment and create a positive working environment. Analyze marketing information and translated it into strategic plans for customer growth. To operate a cash register to process cash, check and credit card transactions with zero to minimal shortages/errors. Top seller on Team Performance Report for 3 consecutive weeks. Averaging 40% conversion.

A startup fashion company producing handcrafted leather goods for men, women, and children. Increase website traffic growth and social media follower base. Develop brand strategy and social media campaigns. Strengthen brand identity and brand image

In June 2012, Jones co-wrote a book with my best friend, called "How To Primp Life: The Prim and Proper Guide For Young Ladies." It is a self-help guide for girls ages 8-18, in which we guide them on how to make life as beautiful as possible by "primping" or smart decision making. Topics such as self-esteem, college, beauty, grace, style, and love are discussed in rule/consequence format. There is a section on the various guy types, and why you should or shouldn't avoid them. The purpose of the book is to help young girls know that they can achieve whatever they put their minds to, despite anything that may come against them (heartbreak, embarrassment, etc.). With this book, we often do public speaking engagements, interviews, and wrap sessions on our book and why it is beneficial. We mentor a group of girls called SMARTGIRLS at our local Boys & Girls Club as well. WRAL TV 5 Live Interview: http://www.wral.com/entertainment/video/11705643/#/vid11705643 Professional/creative writing for target audiences. Workshop facilitation and development to bolster self-confidence and knowledge of critical resources. Developed marketing campaign to increase brand awareness and buyer response.

Community assistants serve a significant purpose in keeping the Wolf Ridge community safe and organized as we promote Wolf Ridge as a valuable asset to the Wolf Pack community. Responsibilities include providing safety and comfort to Wolf Ridge residents 24/7 and performing daily task such as, providing around the clock service, relaying public information about Wolf Ridge, keeping the service desk organized from mail to files, phone calls, requests, and much more listed below. Provide customer service for students, parents and administrators Complete clerical tasks assigned by respective supervisors Answer phone lines Key distribution Residence hall mail and package distribution Maintain hall logs

Serve as front line customer service representative during evening and/or weekend hours for all units within the student leadership/involvement hub in Talley Student Union including answering phones, staffing front desks, answering in­ person questions. Other tasks and requirements included the following. Develop a working knowledge of events, activities and initiatives taking place within each unit to answer questions. Guide customers to available departmental materials and resources as needed. Serve as resource and greeter for Leadership Development Series workshop presenters as they arrive and leave from their workshops. Assists with the support of the resource room within the Woodward Student Involvement Center. Provide limited consultation to visitors with questions about how to get involved. Schedule appointments for visitors with Involvement Support Specialists and with professional staff as needed. Check out and track equipment reserved through the Woodward Student Involvement Center. Ensure basic knowledge of the Get Involved system, powered by CollegiateLink. Assist with permit processing and gain knowledge of applicable University policies, rules and regulations.

My position is tailored around marketing, program coordination, customer service, and public speaking. My many responsibilities are to staff the "Student Involvement Information Fair" table during summer orientation; To inform student and parent participants on involvement at NCSU; To promote NCSU student involvement through the various social media avenues and develop new media campaigns; To update and monitor Student Involvement website; To assist in the coordination of Campus Connections I and Campus Connections II; To manage over 600 student organizations in the registration process powered by CollegiateLink; To provide customer service to anyone utilizing Student Involvement services.­ Improved communication efficiency as primary liaison between departments, clients & vendors. Managed more than 600 student organizations to coordinate various organization/info fairs. Created and maintained spreadsheets using advanced Excel functions and calculations. To develop reports and lists and improve inventory management and reporting accuracy. Promoted student involvement through Twitter, Instagram, and frequent website updates.

To assist the Management, Innovation, and Entrepreneurship department as needed by providing attention to detail and professionalism. To assist Human Resource lecturer, Clint Davidson in classroom and office duties. To learn and contribute while doing quality work with technology and online research. ­ Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.­ Wrote reports and correspondence from dictation and handwritten notes.­ Made copies, sent faxes and handled all incoming and outgoing correspondence.

The nonprofit association is a network of practitioners committed to seeing people and communities wholistically restored. As the social media manager for my position I was primarily responsible for growing social media network by monitoring and analyzing social media, reporting and developing online media strategies. Some of my responsibilities included the following. Prepared a media kit by analyzing the social media presence of clients through trends and timeframes within social media posts. Developed a social media plan and market the company through various social media outlets. Social media strategy/management e Communication strategy development Graphic design Press list development Experience with MailChimp, Joomla, Salesforce, HTML, etc.

To assist the marketing director in distributing product information to distributors via email, setting up conference calls, and completing demographic consumer research to properly set up/update social media campaigns. To develop a new marketing campaign/proposal for the product based off target consumer research. To develop eye catching posters for the headquarter location.To present a business plan/portfolio accompanied by a marketing campaign to affiliate and seek sponsorship from other prominent businesses, and to attract more customers and awareness. Managed the complete redesign and launch of the company’s website in 3 months. Developed market plans to efficiently position the company brand within targeted markets. Designed unique print/digital materials, including advertisements, brochures and logo designs.

To assist and greet customers and enhance consumer relationships by closely working with consumers to find whatever they needed in reduced time. The inventory was organized and the fundamentals of the textile industry was applied through identifying, cutting, and learning about the different fabrics and their uses. The duties of the job also consisted of working the cash register, organizing receipts and financial records of the small business. Operated a cash register to process cash, check and credit card transactions with no shortages. Maintained visually appealing and effective displays for the entire store. Built customer confidence by actively listening to their concerns and giving feedback. Tracked shipments, analyzed sales and inventory reports. Strong knowledge of product, fabric and garment construction.

To peer tutor students who need assistance in math, specifically any math up to pre-calculus trigonometry. To be of service to help them understand math concepts pertaining to their course and to also prepare them for their professors. Developed and implemented interesting and interactive learning mediums. Increased student understanding of course materials related to pre-calculus trigonometry and below.