Jeff Kellar Email & Phone Number

Los Angeles, Ca, Us

United States

Glendale, California, United States

As CMDB SME and Discovery Expert, implemented ServiceNow Discovery, Service Graph, SCCM and 1E Tachyon to populate enterprise CMDB with complete and accurate infrastructure dataCreated and managed a multi-year roadmap of Discovery and integration demand to provide increasing completeness and accuracy of the CMDB and CSDM relationshipsTrained ServiceNow Administrators on the mechanics and configuration of Discovery and Service Graph integrationsProvided expert data analysis to supply project teams with accurate infrastructure lifecycle information used to budget and execute infrastructure refresh projectsCreated custom reporting for infrastructure management teams and management to review and monitor CMDB and infrastructure health using both ServiceNow and data warehouse toolsSME for using ServiceNow features to get the most out of the platform without customization

Thousand Oaks, Ca

Technical Lead of the CIO's Ecosystem Rationalization Product Team, reengineered business processes around software asset management using ServiceNow to bring $160M of software spending under management.

Thousand Oaks, Ca

Seven years as a senior-level consultant, providing solution architecture, project management, portfolio analysis and ITIL Service Management consulting to Amgen, Inc.Tech Lead and TBM Administrator for the implementation of Apptio's Cost Transparency products as part of Amgen's Maximize IS Value program.Executed a cloud feasibility analysis and pilot as part of Amgen’s Cloud-1st strategy, including detailed application portfolio analysis, cloud adoption patterns and business processes.Provided expert business analysis, technical guidance, documentation and testing for several custom development projects based upon ServiceNow’s integrated application development tools.Architected a sophisticated configuration management model for Amgen’s business systems and infrastructure implemented in Amgen’s cloud-based ServiceNow Service Management platform.Provided solution architecture, technical analysis and design for Amgen’s implementation of Service-Now’s automated infrastructure discovery product.As part of Datacenter Optimization and Amgen Full Potential projects, provided portfolio analysis, technical and project management for migration of critical business applications to state-of-the-art co-location facilities, completing the transition on-time and on-budget with 100% success rate.

Glendale, Ca

Cloud and Application Architecture, Project Management and Portfolio Analysis

Burbank, Ca

As Senior Manager, Shared Services Development, provided leadership and technical oversight for a development team of 20 developers, analysts and consultantsAs Senior Manager, Quality & Integration, led three IT service organizations encompassing Application Integration, Quality Assurance Services and Database Administration for all Disney Consumer Products front-of-house and financial applicationsAs Senior Manager, Business Relationship Management, served as internal Key Account Manager for all DCP licensing financial systems supporting internal and external business users worldwideAs Senior Manager of Global Support and Operations, provided front-line application support for all DCP IT internal customers, licensees and business partners worldwide

Customized and implemented the company’s core architecture for specific business applications; Building, training and deployment of the field architecture teams that install, customize and configure Dynamic Networks’ Java & XML-based B2B Virtual Business Network product suite