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Anisul Islam is listed as Assistant Manager | Training & Quality | Grameenphone | Genex Infosys Ltd. | Ex-Daraz (Alibaba Group)| Ex-Grameenphone| Ex-Airtel | Customer Service| Customer & Seller| Project Management| Decision Making| NPS| CSAT at Genex Infosys Limited, a company with 953 employees, based in Dhaka, Dhaka, Bangladesh. AeroLeads shows a matched LinkedIn profile for Anisul Islam.
Anisul Islam previously worked as Assistant Manager at Genex Infosys Limited and Senior Team Lead at Daraz. Anisul Islam holds Master Of Business Administration - Mba, Human Resources Management, 3.71 from Daffodil International University-Diu.
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I have started my journey at Daraz as a CS Executive but I have always looking for contributing more. I got call from all CS sub-departments which made me more skillful. Lately, I joined the Support team which was a brand new department, and got the responsibility to develop and organize the QA team. Within months I was promoted to POC and right next year Team Lead Of entire Quality Assurance team. I also got the role of acting assistant manager in the absence of manager for a long period of time. Right now leading Grammenphone customer service training & quality team as assistant manager at Genex Infosys.
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A career timeline built from the work history available for this profile.
Dhaka, Bangladesh
Grameemphone ltd.|| Quality & Training team leading || Decision making || Supervisors Training || Requirement & Onboarding || Interview|| TOT || TNA || SWOT analysis || Data Analysis || Project Management || Negotiation || BPO Management || Client Handling || KPI Achievement || Business Strategy || Presentation || Data driven reporting system || Workforce.
Dhanmondi HUB, Dhaka, Bangladesh.
* Quality parameter setup* Audit process making* Follow-up and Training process preparing* Occasional Trainner* Training monitor and planning* Hungry Naki QA & Training team forming* Workforce Management * Forecasting & Occupancy calculation* Inventory management* Hiring & Interview* Data analysis* Scorecard preparing* Report automation* Customer.
Bangladesh
POC of Quality, Training, Customer Experience, System & ProcessQA Parameter setupTraining conductingTraining plan and execution at the right timeCXP reporting and feedback sharingNew hiring & Training
Bangladesh
Quality Auditor Inbound & Outbound ChannelForming audit process for Digital teamDigital channel auditor Trainer & RecruiterQA parameter setupHelp center FAQ setup and auditShort text and macro prepareSalesforce technical issue handlingTeams & condition auditWorking on Campaign PMO and sharing campaign updates with the Customer service teamConducting and.
Bangladesh
Working with Outbound, Complain Management, Customer service Digital LiveChat & Facebook team, Asset Management, and Accounts team.
GP House, Dhaka, Bangladesh.
Voice & live chat supportFacebook post monitorComplaint managementCustomers Issue forwardingCustomers feedback collection
Other employees you can reach at genexinfosys.com. View company contacts for 953 employees →
Tanzina Afroz
Colleague at Genex Infosys LimitedDhaka, Bangladesh, Bangladesh
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JJ
Jasmin Jahan
Colleague at Genex Infosys LimitedDhaka, Dhaka, Bangladesh, Bangladesh
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BH
Bappy Hassan
Colleague at Genex Infosys LimitedKhilkhet Thana, Dhaka, Bangladesh, Bangladesh
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JP
Joy Paul
Colleague at Genex Infosys LimitedChattogram, Chattogram, Bangladesh, Bangladesh
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Himel _Chowdhury
Colleague at Genex Infosys LimitedChattogram, Chattogram, Bangladesh, Bangladesh
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SZ
Sharjatul Zaman
Colleague at Genex Infosys LimitedChattogram, Bangladesh, Bangladesh
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MR
Mahbub Rayhan
Colleague at Genex Infosys LimitedDhaka, Dhaka, Bangladesh, Bangladesh
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MA
Md. Aminul Islam Rajon
Colleague at Genex Infosys LimitedChattogram, Bangladesh, Bangladesh
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FA
Farhana Akter
Colleague at Genex Infosys LimitedChattogram, Bangladesh, Bangladesh
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KH
Khalid Hasan Siam
Colleague at Genex Infosys LimitedDhaka, Dhaka, Bangladesh, Bangladesh
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Quick answers generated from the profile data available on this page.
Anisul Islam works for Genex Infosys Limited.
Anisul Islam is listed as Assistant Manager | Training & Quality | Grameenphone | Genex Infosys Ltd. | Ex-Daraz (Alibaba Group)| Ex-Grameenphone| Ex-Airtel | Customer Service| Customer & Seller| Project Management| Decision Making| NPS| CSAT at Genex Infosys Limited.
Anisul Islam is based in Dhaka, Dhaka, Bangladesh while working with Genex Infosys Limited.
Anisul Islam has worked for Genex Infosys Limited, Daraz, Grameenphone Ltd, Airtel, and Brac Bank Limited.
Anisul Islam's colleagues at Genex Infosys Limited include Tanzina Afroz, Jasmin Jahan, Bappy Hassan, Joy Paul, and Himel _Chowdhury.
You can use AeroLeads to view verified contact signals for Anisul Islam at Genex Infosys Limited, including work email, phone, and LinkedIn data when available.
Anisul Islam holds Master Of Business Administration - Mba, Human Resources Management, 3.71 from Daffodil International University-Diu.
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