Jonathan So Email & Phone Number

Pleasanton, California, Us

London, Gb

Merger between ConfirmIT and FocusVision

New York, Ny, Us

Responsible for software engineering, quality assurance, and production support of multiple customer products. Products consist of real-time video streaming and recording, video management/editing tools, and an online survey analytics platform built in multiple languages and frameworks. Applications are built-in Python, Ruby on Rails, C# with React frontends.* Led teams of a combined 80+ full-time engineers/QA and contractors. * Coached, implemented processes, and provided best practices guidance to individuals, managers, and teams. * Established software development, release management, monitoring, and escalation procedures.* Collaborate and built relationships with product management, customer support, client services, and executive management to ensure software release schedule, goals, and objectives were met* Worked with multiple offshore and nearshore contracting companies to ensure successful partnerships and deliveries* Revamped and improved Jira tracking for reporting on key engineering metrics for R&D cost capitalization and organization metrics

* Led technical efforts for acquisition to FocusVision/Thompson Street in 2014* Recruited and grew team to double in size* Implemented internship program for junior engineers* Transitioned application from monolith to single page applications* Led development of native mobile applications using outside contractors

Portland , Oregon, Us

Software engineer for custom application consulting company.* Provided recommendations to various companies based on research of business needs* Responsible for completing assigned tasks within budget and the scope of the time frame provided to companies* Development functioning, cross browser frontend code for multiple projects* Developed custom functional for global supply chain custom business intelligence platform* Wrote QA automation scripts for wireless network equipment

Santa Clara, Ca, Us

* Architect and developed initial customer service learning management application* Implemented search for student knowledge base articles using solr, memcached, php and javascript

Los Gatos, Ca, Us

• Oversaw and coordinated the daily operations and activity of the Netflix TS Team• Interviewed, hired, trained, terminated and developed employees as needed• Participated in meetings to develop and communicate new individual and team objective• Managed the implementation of technical and process improvement strategies to maximize performance• Involved in architecture planning, development and deployment of internal customer service web application• Responsible for working with end users to define requirements• Trained and supported users of customer service web application• Assisted with disaster recovery strategies

Education record

Education record