I am a seasoned e-commerce and digital payments innovator with over 24 years of experience in the aviation industry. As the B2C Online Sales Program Manager at Emirates, I lead the strategic alignment and execution of core projects and product enhancements for flights and ancillaries, driving significant increases in revenue, customer satisfaction, and operational efficiency.My passion lies in leveraging digital transformation to create value for the business and the customers. I have a proven track record of devising and implementing comprehensive digital and commercial strategies. I also excel in turning product ideas into business cases, translating business requirements into actionable project plans, and leading diverse teams and managing multi-million dollar IT budgets. I am interested in a strategic leadership role where I can leverage my expertise in digital strategy and business program management to drive growth and advance my career.