Provided program management oversight, experienced in both waterfall and agile project management frameworks. Oversaw customer relationships and engaged with IT-Strat's executive team. Proficient in preparing project management plans and task order management plans as well as effectively managing the scope, schedule, and execution to ensure projects remain on time and on budget. Responsible for preparing and submitting contract deliverables and continuously monitors the project team's performance and quality. I was an integral leader of the IT-Strat quality organization, bringing quality surveillance as part of the monthly PMRs across multiple task orders. Implemented Capability Maturing Model Integration (CMMI) methodologies to encourage process improvement across all the DoD Programs. Identified risk(s) and executed mitigation strategies as needed. Collaborated, coordinated, and communicated with various teams and critical operational functions. Authored the DoD requested Quality Assurance Surveillance Plans (QASP) for each program managed and ensured established metrics are met or exceeded. Consulted with the COR to identify the performance standards in the PWS and documents the desired outcome to ensure the Government’s expectations for quality, cost and time are met.

September 2020-December 2023 Program Director • ARServices, LimitedManaged complex, DoD Programs and projects into executable objectives, and supported the development of overall objectives, goals, and schedules. Led and managed multi-million-dollar DoD contracts for CONUS and OCONUS locations. Managed a team of project managers and worked with the PMs to conduct kick-off meetings, IPRs, and weekly meetings to ensure the Teams were meeting quality objectives for the deliverables and requirements. Oversaw and approved project plans and tracked project progress as well as verified and validated the quality of products submitted to the Government per month for each task order achieving above satisfactory ratings across the board. Applied PMI methodologies to meet customer business needs and shaped solutions specific to customer account requirementsOversaw employee performance management, career advancement, employee development, and payroll, working with HR on employee development strategies and directives. Oversaw customer relationships collaborating and coordinating communications with essential back-office and critical operational functions. Formulated and reviewed task plans and deliverable items to ensure the team, the process, activities, and business outcomes were in alignment and in accordance with approved plans.

ARServices’ DLA Program Manager leading several DLA J6 IT/Program Management projects providing consistent program cost, schedule and performance mission initiatives with the respective COR and COTR and was the interface with the Government and DLA Government teams throughout each project. Interviewed and hired project staff and was responsible for employee retention. Drafted project plans, task order project documents, weekly reports, monthly status reports, and other contract deliverables. Monitored program efficiencies and suggested modernization efforts when required. Was proficient in communication and collaboration efforts with Product Managers and Stakeholders to ensure transition of efforts and new support requirements were executed successfully.

September 2014-September 2016Senior Financial Analyst/Project Manager • ARServices, LimitedDoD, DLA J6 Information Technology Services Asset and Management Senior Financial Analyst/ Project Manager providing management, coordination, support, and assistance to the Asset Management team in the services provided across 16 locations. Analyzed database data and provided Monthly Status Reports, Reconciliation Reports, and Inventory per location reports to the Contracting Officer Representative. Directed liaison between the Government Contracting Officer representative and corporate. Managed the physical inventory control program service that maintained integrity in mission material IT asset banks, IAW, DOD, DLA, and other standard Asset Management policies. Tasked with overseeing the IT asset/inventory accuracy for warehoused materials/Software. Ensured on-time execution of monthly, quarterly, semi-annual, cyclic, controlled item, and other Type Physical Inventory Code (TPIC) inventories, when directed by the government, ensuring that the IT asset database was updated accurately per site. Monitored physical inventories, location surveys, and monitored reconciliation processes to correct accountable record imbalances. Monitored databases for repetitive processing errors and helped resolve issues/problems in supply system work processes and presenting these issues for government approval. Ensured the inventory cutoff dates determined/assigned by the government are met per site. Performed research of actual or potential physical inventory adjustments, IAW conditions of discrepancy research requirements. Assisted Government Team Leads in IT purchasing which included data calls, management inquiries, and reporting and expansion of the ITAM applications.

Led several multiple million-dollar districts in Valley Forge, PA, Marmora, NJ, Burlington, NJ, and Aston, PA. Strong understanding of Direct Store Delivery systems and the priorities of the customers served. Responsibilities included leading, training, and coaching my team to achieve sales plan and control waste. Other responsibilities included warehouse management, inventory management, and compression sales.• Developed sales strategies for my team to deliver weekly, monthly, and quarterly sales targets• Led various sales, safety, and inventory management training programs for new and experience Sales Reps and was a trainer for new management training classes• Mentored new district managers in the zone to ensure their success• Project team member for Philadelphia’s go to market strategy for customers in the North Philadelphia area• Partnered with several Key Account decision makers to drive sales and share• Partnered with Sales Operations and led the Philadelphia Zone to achieve 100% DOT certifications for all Route Sales Representatives• Managed a budget on a period basis and led to control waste to help our zone’s overall budget performanceLed HH4 (Hand Held 4) trainings and HH4 go live in the Marmora, NJ distribution center