Responsible for delivery of corporate and ICT change projects and projects.Project managed and coordinated the digitisation of the Planning Register by an external scanning bureau. Ten years of paper Planning records digitised, securely destroyed and made accessible for Officers and customers in our DMS. Led the implementation of a shared Planning Service ICT system for Chiltern and South Bucks. Highly complex project involving the coordination of multiple phases and strands… Show more Responsible for delivery of corporate and ICT change projects and projects.Project managed and coordinated the digitisation of the Planning Register by an external scanning bureau. Ten years of paper Planning records digitised, securely destroyed and made accessible for Officers and customers in our DMS. Led the implementation of a shared Planning Service ICT system for Chiltern and South Bucks. Highly complex project involving the coordination of multiple phases and strands. Delivered on time, within budget, enabled a true shared service, single set of processes, reduced time spent on maintenance and developments, £10k savings per year, further rationalisation of our ICT systems and a platform for further developments. Designed, planned and supported the programme for a shared Planning Service. I supported the Programme Board to successfully initiate and control multiple project streams including the staff re-structure, digitisation, single ICT system and single culture projects. More recently facilitated a scoping exercise with Planning staff and managers to identify 30 projects and their interdependencies to enable the planning of their exemplary Planning Service programme. Project managed and delivered a shared service review of Planning Services culminating in a service design and business case for a fully integrated and co-located Planning Service. I engaged and led the facilitation of staff through multiple staff workshops to define and discover the current business situation and design new ways of working. The project was highly engaging of senior Councillors enabling regular involvement and influence through a Members Working Group. This led to unanimous endorsement and high commendation by the Chiltern and South Bucks Member Joint Committee. The shared service enabled £300,000 of annual cashable savings, multiple customer improvements, more resilient Planning functions and was independently endorsed by a leading Planning Services consultancy. Show less

February 2015 - current: Leading the review of Revenues and Benefits and developing Six Sigma training for the review support team.July 2014 - February 2015: Led the review of Human Resources and voice of the customer work for ICTThe review proposed a business partnering approach to Human Resources advice, releases capacity to progress Organisational Development and HR Strategy and improved integration of HR and Payroll systems and self service. The review identified £24,000… Show more February 2015 - current: Leading the review of Revenues and Benefits and developing Six Sigma training for the review support team.July 2014 - February 2015: Led the review of Human Resources and voice of the customer work for ICTThe review proposed a business partnering approach to Human Resources advice, releases capacity to progress Organisational Development and HR Strategy and improved integration of HR and Payroll systems and self service. The review identified £24,000 of cashable savings Facilitated workshops and conducted questionnaires with customer of the ICT service to establish the customer need themes and establish the customers perspective on ICT performance. April 2014 – July 2014: Led the review of Community Services The review identified a more effective staff structure with clearer roles and responsibilities and directs activities and projects towards areas of greater priority and customer need. Show less

Led the project management, design and facilitation of a series of shared service reviews to produce service designs, business cases and positive Member decisions for shared services. The programme delivered annual savings of £1.8 million, maintained frontline resilience, improved capacity for self-sustaining improvement, generated further opportunities for savings, rationalisation of office space and assets, more efficient purchasing and procurement and a platform for the next phases of… Show more Led the project management, design and facilitation of a series of shared service reviews to produce service designs, business cases and positive Member decisions for shared services. The programme delivered annual savings of £1.8 million, maintained frontline resilience, improved capacity for self-sustaining improvement, generated further opportunities for savings, rationalisation of office space and assets, more efficient purchasing and procurement and a platform for the next phases of transformation. Part of a team to devise the Councils’ Project Management Framework which is now significantly embedded across the organisation. As part of the programme and projects team I am responsible for advising Officers on the project management framework. Show less

Responsible for corporate improvement planning, service planning, performance monitoring and managing corporate inspections for all District Council Services. This involved using performance management software to monitor the Council’s performance and report progress via reports and verbally to Management Team, Cabinet, Overview and Scrutiny and the Audit Commission. The role also involved leading the development of the Local Strategic Partnership co-ordinating partnership work streams and… Show more Responsible for corporate improvement planning, service planning, performance monitoring and managing corporate inspections for all District Council Services. This involved using performance management software to monitor the Council’s performance and report progress via reports and verbally to Management Team, Cabinet, Overview and Scrutiny and the Audit Commission. The role also involved leading the development of the Local Strategic Partnership co-ordinating partnership work streams and collaborating with District and County colleagues and partners on community, District and County wide initiatives. I also led the organisation of local Business engagement meetings from concept to delivery. These were extremely well attended and successfully supported Businesses to contribute to the community and helped the Council to better understand business needs. Show less