Sales Manager
Chicago, Illinois
Sales Manager - Worked in sales, and managed a team of interns who were the face of Shoreline Lake and River Tours in Chicago. The objective was to raise awareness of Shoreline, draw in potential guests, convince them to take a tour and purchase tickets (then after a tour to purchase photos). The tours were expensive so it was critical to have excellent communication skills and be willing to engage in conversation with random consumer prospects. The sales process included identification of a prospect lead, engage in conversation by using “ice breaker” techniques, understand the customer’s requirement, align their desires with the correct Shoreline product, and close the sale. Success required the ability to describe Shorelines product offerings clearly and succinctly. Skills Learned and Developed:+ Learned to engage with anyone by using “Ice Breaker Techniques”+ Taught sales skills/process that included Prospecting, Engagement, Discovery questions, Requirement Analysis, Product Overview, Objection Handling, and Closing Techniques+ Expanded interpersonal communication skills+ Number #1 sales performer and voted best employee Summer of 2017