Jt Sherrer Email & Phone Number

Fort Worth, Tx, Us

Dallas-Fort Worth Metroplex

Arlington, Texas, United States

• Implemented a brand-new employee engagement and training program to recognize and motivate more than 1,400 team members at AT&T Stadium.• Directed the team responsible for conducting in-person and online guest satisfaction surveys for AT&T Stadium, Toyota Stadium, and The Star• Planned monthly engagement events for 150+ to encourage team building and planned quarterly engagement events for 2,500+ to include and show appreciation to team members families.• Created all written and digital communications to communicate with team members.

Arlington, Texas

• Facilitated day-to-day operations of the AT&T Stadium Tour program. Managed over 105 employees and conducted their hiring, scheduling, and training.• Collaborated with SeatGeek to develop successful promotional activations, advertising campaigns, and operations of ticketing software.• Managed operations of events including youth football tournaments, stadium disc golf challenges, and the world’s largest Nerf battle.

Chicago, Illinois

• Developed and facilitated 90-minute tours of Wrigley Field for school groups, summer camps, international study abroad groups, and the public, with tour sizes ranging from 2 to 60 guests. • Attentively helped fans with any issue that they might encounter at Wrigley Field, Gallagher Way, or at Sloane Park in Mesa, Arizona via phone and email communication.

Miami/Fort Lauderdale Area

• Performed in multiple theatrical shows aboard the Freedom and Harmony of the Seas.• Assisted guests in planning adventures in 16 different ports with the Shore Excursions program.• Collaborated with HR team to plan events for the crew members, representing 64 nationalities.• Completed and conducted many emergency trainings and inspections to ensure guest safety and ensure the ship met the requirements of the International Maritime Organization.

Orlando, Florida Area

-Performed at the Walt Disney World resort as several of their iconic characters. Usingstrong physical animation skills, quick thinking, and a positive personality to bring thesecharacters to life.-Displayed the incredible Guest Service skills that Disney has to offer in every way imaginable.-Hosted several shows in Innoventions located in Epcot, these shows had to do with HealthyHabits, Fire Safety, and the future of green living technology.