Jonathan Moranski Email & Phone Number

Austin, Texas, United States

Manager over the performance or over 1400 caregivers across 6 states where I improved attendance by 20% and decreased major policy violations through strategic projects and investigations.

- Investigate employee performance, trends, and incidents to deliver coaching, warnings, and terminations in order to improve the performance of 850 employees and care provided to clients.- Deliver actionable feedback to improve the performance of employees, which improved attendance by 12% and timeliness by 9% which results in increased customer satisfaction.- Created process improvement plans for staffing and blocks to increase retention of employees on cases, reduce overall restaffing efforts, and deliver quicker employee feedback resulting in improved employee performance and increased customer satisfaction.

Austin, Texas, United States

- Onboarded Care Professionals through orientations, and Headquarters employees through orientations where I trained employees on expectations of Care Professionals, their scope of care, and how to effectively use the Honor Care Pro App.- Improved the process of onboarding larger number of employees through developing a tracker to more effectively collaborate amongst team members which resulted in larger number of hires per week.

Brea, California, United States

- Supervised and trained new employees by developing a new training and policy manual, assisting in the hiring process, facilitating weekly meetings for employees and answering company policy questions.- Supervised seven locations by maintaining inventory data, opening and renovating locations, repair work, and auditing each location to improve employee and company success. Organized administrative time efficiently by accurately and independently meeting project deadlines.

Brea, California, United States

- Supervised and trained employees to implement exercise programs and cleanliness of facilities. Managed weekly schedule by communicating with 32 different employees and determining scheduling needs.

- Assisted customers by implementing new customer orientation, teaching customer exercises, supporting and evaluating customer’s implementation of exercises. Maintained data on customer exercises. Ensured cleanliness of the facility by wiping down counters, patient tables, and equipment.

10601 Walker Street, Suite 200, Cypress, Ca 90630

- Assisted customers in exercise information. Maintained cleanliness of the facility. Created a home exercise program for the company.