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Jeffrey Torres is listed as General Manager at Sigma.3 IT Services, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jeffrey Torres.
Jeffrey Torres previously worked as Business Operations Associate at Goodrent Ph and Co-Founder and COO at Rest Solution. Jeffrey Torres holds Bachelor Of Science In Commerce, Major In Financial Institutions from De La Salle University.
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Jeffrey Torres is a General Manager at Sigma.3 IT Services. He possess expertise in network design, management, wireless networking, business process, process management and 5 more skills. He is proficient in English.
Listed skills include Network Design, Management, Wireless Networking, Business Process, and 6 others.
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Unit 902, Liberty Center Building, 104 H.V. Dela Costa, Makati, 1227 Metro Manila
- Develop and execute strategic plans aligning with the company's goals and market trends.- Identify opportunities for business expansion, new service offerings, and partnerships.- Oversee the daily operations of the Contact Center, ensuring efficient project management, timely service delivery, and adherence to quality standards.- Implement and refine.
Manila, Philippines
Northgate Cyberzone, Alabang, Muntinlupa City, Philippines
Las Pinas
- Overall in Charge of Day to Day Operations of the Company- Officer in Charge who liaise directly with Clients and Vendors- Liaise with Potential Customers and Pre Sale Contacts
- Overall in charge of Call Center - Network and Systems Engineers that provides high level HSIA technical support and customer service- Overall in charge in maintaining technical troubleshooting standards, service level, and customer satisfaction- Responsible on all aspects of staff management, training, recruitment, performance and career development.
Singapore
- In charge of overall tickets / cases handled for over 40+ Hotels and SME Clients.- In charge of resource allocation to different onsite requests from different HSIA / SME clients- Provide assistance in generating transaction reports and daily support calls report to clients.- Performed counter check of daily operational checklist for email servers.
Singapore
HSIA (High Speed Internet Access) – Hospitality Clients- Performed basic network troubleshooting over the phone pertaining to guest network problems from different Hospitality Clients (Hotel and Serviced Apartments)- Performed level 1 and level 2 troubleshooting on different VBN Gateways – IP3, Solution IP, and Antlabs.- Liaised with Engineering.
NCR - National Capital Region, Philippines
- Provide different technical solutions for wide varieties of McAfee products- Provide first level troubleshooting over the phone of different Windows Operating System- Provide general troubleshooting for virus removal using McAfee Antivirus- Provide level one technical support for Microsoft Outlook to ensure emails are sent and received and spam are.
NCR - National Capital Region, Philippines
- Handled US Nextel customer accounts, provide account activations and account verifications. - Update customer information using a single window database. Handle customer issues and feedbacks- Provided information on different Motorola phones with regards to its key features and usage, provided information on phone insurance, GPS, MMS, SMS usage and.
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Jeffrey Torres works for Sigma.3 IT Services.
Jeffrey Torres is listed as General Manager at Sigma.3 IT Services.
Jeffrey Torres is based in Metro Manila, National Capital Region, Philippines while working with Sigma.3 IT Services.
Jeffrey Torres has worked for Sigma.3 It Services, Goodrent Ph, Rest Solution, Iztech Contact Solutions, and Epldt Ventus.
You can use AeroLeads to view verified contact signals for Jeffrey Torres at Sigma.3 IT Services, including work email, phone, and LinkedIn data when available.
Jeffrey Torres holds Bachelor Of Science In Commerce, Major In Financial Institutions from De La Salle University.
Jeffrey Torres is listed with skills including Network Design, Management, Wireless Networking, Business Process, Process Management, Network Administration, Call Centers, and Process Improvement.
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