Tyler Sheppard Email & Phone Number

United States

Sagence is a data focused consulting firm dedicated to helping our clients optimize the value of their data assets. From thinking to doing, Sagence works with leading institutions in the acquisition, evaluation, development, and management of their critical data assets and in the application of analytics to discover new insights, shorten time to value, and.

Reston, VA

Washington, District Of Columbia

• Resolved data quality issues before submitting large uploads into CRM with a staging environment. Ensured data quality when injecting into multiple databases. Used SQL for making custom lists in Oracle CRM.
• Maintained a high level of data quality when importing hundreds of thousands of records into Oracle CRM.
• Created and maintained user interface via VBA and Excel templates to ensure data integrity for data uploads.
• Simplified table data into easy to read graphs using pivot tables in Excel.
• Manually inserted records into CRM for users who did not have full access.
• Responded to and resolved Mojo trouble tickets on issues related to the Oracle CRM system.

United States

• Created data entries into database while analyzing and improving overall database integrity. Created analytic reports using Google Analytics to show trends in customer interactions online.
• Made predictive forecast for business based on statistics using Excel and Pivot Tables.
• Imported thousands of records into PrintNet for mass market mailings, to make sure unique fields were linked properly into each personalized piece.
• Used Dreamweaver and HTML to update both client’s websites as well as the company’s website.
• Utilized InDesign, Photoshop, and Illustrator to create custom art pieces or make small edits for outgoing marketing pieces.

United States

• Used both Mac OS and Windows to help troubleshoot issues with customers iOS devices. Managed and guided tier one employees in resolutions to customer issues.
• Took on troublesome customer issues with the goal to keep both the customer happy and preserve brand reputation.

United States

• Maintained catalog of current incoming and outgoing inventory for website, warehouse, and store front. Managed inventory and supervised warehouse employees. Troubleshot problematic computers and software.
• Managed company website and eBay catalogs; updated and streamlined the e-commerce interface to make it more effective.
• Tested the website content, menu navigation, forms and emails while monitoring the website traffic through Google Analytics; created graphics for marketing both on the website and social media.

United States

• Managed all the pre-press, print and bindery work, along with management of work flow work while coordinating documents with other departments to ensure timely completion within guidelines.
• Managed and oversaw the needs of customer designs including designing layouts for business cards, large format posters, banners, engravings, booklets, postcards, flyers, letterheads and medical forms.
• Used Illustrator, InDesign, and Photoshop to create business designs catered to customer needs.

Tysons, VA

Created and managed the association's five sites using an external application. Assisted in the organizational re-branding, logo and website redesign during the transition from Vienna to Tysons. Developed and executed social media strategy while engaging the public with brand messaging, monitoring conversations, and integrated various communication.

Data Science, Data Science

Associates Of Science - Bs, Visual Communications, 3.88