Julie Thielman Email & Phone Number

Eden Prairie , Mn, Us

Eden Prairie , Mn, Us

Strategy development, business planning and governance for 8,000+ team members across case management and contact center operations.Led organizational transformation to scale best-in-class capabilities and enhance the customer / employee experience.Operational leadership for team of 500+ supporting Women’s Health and External Payer/Provider Case Management programs.

Eden Prairie , Mn, Us

Responsible for creating cohesive strategy and managing performance to plan across nine shared service functions and 2,000+ team members, in support of enterprise business priorities. Shared service functions include: Business Process Re-engineering, Automation, Communication Operations, Program/Project Management, Quality, Reporting and Analytics, Training, Variable Compensation, and Workforce Planning & Management.

Eden Prairie , Mn, Us

Provided in-house consultative services: post-merger integration, results acceleration, strategic planning, value story development, and organizational management.

Us

Pave Consulting collaborates with dreamers and doers to develop launch strategies that are as ambitious as they are, and then we impart the organizational management tools that clients need to see those plans through to the finish line. To learn more, please visit www.paveconsulting.com

Minneapolis, Mn, Us

Created and implemented private-label sourcing strategies, addressing operational, regulatory, legal, and system requirements for Canada launch. Managed sourcing and negotiations for School/Office, Furniture, Wall Art, Frames, Clocks/Mirrors, Holiday, Stationery/Wrap programs comprised of 3000+ SKUs across 100+ vendors. Led high-performing team through ambiguity to consistently deliver on cost, quality, and execution timing goals.

Minneapolis, Mn, Us

Utilized costing and sourcing expertise to negotiate and develop private label merchandise at optimal cost and best quality while managing vendor matrix across the US, China, India, Vietnam, and Indonesia. Transformed the 2012 holiday vendor strategy by developing a compelling trade up offering, mitigating costing pressure, and maximizing product quality. Partnered with vendors to create strategic roadmaps on growth opportunities, production/material capabilities, and costing outlooks to align with Target’s long-term sourcing strategies.

New York, Ny, Us

Managed entry-level card portfolio brand strategy for American Express Singapore. Revitalized the Gold Charge Card brand strategy. Defined new product development strategy to propel entry-level market growth by successfully launching a new credit card, the American Express Rewards Card.

Dublin, Ireland, Ie

Instituted new methodologies to effectively collect, analyze, and report intelligence findings to inform product development, strategic planning, and sales forecasting. Developed processes to integrate region-specific strategic planning across international boundaries, ensuring global alignment.

Dublin, Ireland, Ie

Developed Customer Support outsourcing strategy and led on-site training in Pune, India, establishing the first Eaton Hydraulics Global Support Service Center.

B.A., Marketing

Mba