Tap Room Manager
Richmond, Virginia, United States
• Routinely exceeded daily sales quotas and thrived in high pressure situations• Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives• Maintained professional appearance, time management skills, strong communication (written, verbal, and listening), and positive attitude• Increased customer engagement on company social media accounts by 25% through interactive promotions and contests • Maintained relationships with local vendors to facilitate effective inventory management and implement cost controls• Gained excellent experience in customer service, special events planning and cash handling/reconciliation• Routinely commended for ability to simultaneously complete multiple tasks while adhering to strict deadlines• Managed day-to-day operations, including monthly scheduling, taking inventory, reordering supplies, managing budgets, and setting goals